New mp3 manual 8.10.10 10-11, Problem, Remedy – UWater G4 User Manual

Page 6: Troubleshooting

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10

11

Problem

Remedy

I can’t turn on my Player

• Connect to your PC for recharging.

After I turn ON my Player,

• Possibly low battery level. Connect to your PC for recharging.

it shuts down immediately.

I can’t use the USB cable to recharge My Player. • Make sure you are using the original USB cable provided in package.

• Connect Player to PC using USB cable and check that the Operating system

is recognizing Player.

• Reset Player (see Reset Instructions).

There is no sound while Player is ON.

• make sure Player is charged.

• Make sure earphones are properly plugged in.

• If you are using the waterproof earphones,

make sure earphone plug is screwed down firmly.

• Adjust VOLUME.

• Make sure water did not penetrate earphones.

If they did, remove ear-tips, rinse and dry.

• Reset Player (see Reset Instructions).

Player doesn’t work but LED is ON

• Reset Player (see Reset Instructions)

I can’t connect my Player to PC

• make sure Player is connected appropriately using original USB cable.

• Make sure USB cable was connected to player before it was connected to PC.

A reverse plugging sequence may result in failure of connection between

the player and your PC.

Troubleshooting

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This manual is related to the following products:

G2