Troubleshooting, Cleaning – Dymo 5500 User Manual

Page 5

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6

• To edit a barcode, press

+

SYMBOL

BARCODE

; the barcode

characters only will be displayed and the barcode
symbol

1234

will appear in the display.

• Press

or

+

SYMBOL

BARCODE

again to return to the

label.

On a single line label, a bar code can be mixed with text
which is small, medium or large size:

A two-line label always has small size text when it is
mixed with a barcode.

Text entered before pressing

followed by

+

SYMBOL

BARCODE

, will result in text above the barcode:

Entering the text after pressing

at the end of a

barcode will produce text below the barcode:

Text can be underlined, eg:

or

A box can be added around the complete label:

Troubleshooting

No display
•
check machine is on
• replace discharged batteries
• check AC adaptor.
No printing or poor text
•
replace discharged batteries
• check tape cassette installed correctly
• clean the print head
• replace the tape cassette.
Tape jammed
•
lift out tape cassette carefully
• remove/release jammed tape
• DO NOT cut the ink ribbon – turn spool

B➎

to

tighten

• cut off excess label tape
• refit/replace the tape cassette.
Poor cutter performance
•
clean the cutter blade regularly
Poor tab cuts
•
replace tab cutter blade

F➋

– remove door

F➊

then

locate and pull hard upwards to remove the cutter
block.
WARNING – the blade is extremely sharp!

No response to print key
•

!!!!!!!!

in the display indicates a printer jam. Press

any key to return to normal display. Open the
cassette compartment and free the jam.

•

flashing in the display indicates

discharged batteries. Press any key to return to
normal display. Replace the batteries.

No success?
•
Call the customer service telephone number in your

country – see the warranty booklet.
In the USA, call 800-645-6051
In Canada, call (905) 670-2222

Cleaning

• Clean the cutter blade regularly: Remove the

cassette, then press and hold down cutter lever

D➊

to expose cutter blade

D➋

, then use a cotton bud

and alcohol to clean both sides of the blade. Release
cutter lever

D➊

.

• Check and clean print head face

D➌

regularly using a

cotton bud and alcohol ONLY.

ABC

123

123

ABC

1 2 3

1 2 3

123

1 2 3

ABC

1 2 3

ABC

ABC

ABC

123

1 2 3

DEF

DYMO 5500

ABC

1 2 3

ABC

ABC

123

1 2 3

DEF

DYMO 5500

ABC

123

1 2 3

DEF

DYMO 5500

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