Yealink EXP40 User Manual
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Yealink EXP40 User Guide
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If you leave this field blank, the LCD screen will display “the value specified in the
Value field” (e.g., 224.5.6.20:10008).
5. Click Confirm to accept the change.
ACD feature is often used in offices for customer service, such as call center. The ACD
system handles large volumes of incoming calls from callers who have no need to talk
to a specific person but who require assistance from any of multiple persons at the
earliest opportunity. The ACD feature on the IP phone allows the ACD system to
distribute calls from large volumes of incoming calls to the registered IP phone users.
To use the ACD feature, you should configure a DSS key as the ACD key in advance. You
can press the ACD key to log in the ACD system.
To configure a DSS key as the ACD key:
1. Click on DSSKey->Ext Key.
2. In the desired DSS key field, select ACD from the pull-down list of Type.
3. Enter the desired value in the Label field.