Bissell 3243e - Manual (Page 14)

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14
Troubleshooting
WARNING
To reduce the risk of electric shock, turn power switch off
and disconnect polarized plug from electrical outlet before
performing maintenance or troubleshooting checks.
Problem Possible causes Remedies
Vacuum
cleaner won’t
turn on
Power cord not plugged in Check electrical plug
Blown fuse/tripped breaker Check/replace fuse or reset breaker
Vacuum
cleaner won’t
pick up dirt
Incorrect height adjustment Adjust powerfoot to correct height setting
Hose not attached to suction
opening Grasp the hose wand and firmly push
into the hose wand base
Crack or hole in hose Check hose and replace if needed
Broken or worn drive belt Replace drive belt, see page 11
Rotating floor brush bristles worn Replace brush
Rotating floor brush jammed Remove brush and clean debris from
brush ends, see page 11
Clog in vacuum Follow instructions on page 12 for
clearing clogs
Dirt tank full Empty dirt tank
Dirt tank or upper tank not
installed properly Position correctly and lock in place
Filters are dirty Check and clean or replace pre-motor
and post-motor filters, see pages 9, 10
Tool won’t
pick up
Crack or hole in hose Check hose and replace if needed
Clog in vacuum Follow instructions on page 12 for
clearing clogs
Dirt tank full Empty dirt tank
Dirt tank or upper tank not
installed properly Position correctly and lock in place
Filters are dirty Check and clean or replace pre-motor
and post-motor filters see pages 9, 10
Vacuum cleaner
difficult to push
Incorrect height adjustment Adjust powerfoot to correct
height setting
Visible dirt
escaping from
cleaner
Dirt tank full Empty dirt tank
Filters missing or installed
incorrectly Check pre-motor and post-motor
filters for correct installation
Cord will
not retract
Knotted or twisted Follow instructions on page 8
Other maintenance or service not included in the manual should be
performed by an authorized service representative.
Thank you for selecting a BISSELL product.
For any questions or concerns, BISSELL is happy to
be of service. Contact us directly at 0344.888.6644.
Please do
not return
this product
to the store.