Dogtra EDGE - Manual (Page 18)

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3. The transmitter has no range, or the stimulation is weaker when
my dog is farther away.
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decrease substantially.
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Heavy brush, trees, hills, buildings, and/or moisture will affect the
range of your unit. For the best range, hold the transmitter vertically
above your head, and/or try moving to higher ground.
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dog runs, metal buildings, and radio towers. For the best results, operate
away from these structures.
4. My units are not holding a charge.
- The charging pin may be damaged. A metal pin inside the charging port
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department.
- The charging port must be clean prior to charging, clean the dirt out
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water, be sure to rinse the receiver and charging port with clean water.
- For Dogtra units over two years old from the purchase date, the batteries
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Dogtra for a replacement battery. Damages incurred to the unit due
to improper battery installations are not covered under the warranty.
Dogtra strongly recommends sending the unit in for inspection.
5. My dog has skin irritation
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each time you use the unit.
Warranty And Repair Information
Platinum Limited Lifetime Warranty
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Dogtra.
To Qualify for the Dogtra Warranty
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at 1-888-811-9111, and one of our customer service representatives will register the product for you.
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product is not registered and a proof of purchase is not available at the time of service, Dogtra will
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purchase date. A serial number estimate is the only method of determining an approximate date of
purchase without product registration or a proof of purchase.
Not Covered Under Warranty
Dogtra does not offer warranty for products that have been bought secondhand or as a resold product.
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30 days from the date of purchase.
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30 days from the date of purchase, please send the units to Dogtra for service and repair.
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improper maintenance, and/or lost units. All replacement costs for either the transmitter or receiver
will be the owner’s responsibility.
The warranty is void if the unit has been altered or an unauthorized person has damaged the unit
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unit during the change-out by the owner will void the warranty.
The removal of serial numbers from any Dogtra prodcuts will void the warranty.
Dogtra reserves the right to retain and discard any parts or accessories that have been found damaged
upon replacement and repair.
Procedure for Repair Work
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