FORD 2011 Crown Victoria v.1 User Manual

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Table of contents

Document Outline

Table of Contents
Introduction
- CONGRATULATIONS
- SAFETY AND ENVIRONMENT PROTECTION
- PERCHLORATE MATERIAL
- BREAKING-IN YOUR VEHICLE
- SPECIAL NOTICES
- DATA RECORDING
  - Service Data Recording
  - Event Data Recording
- CELL PHONE USE
- EXPORT UNIQUE (NON–UNITED STATES/CANADA) VEHICLE SPECIFIC INFORMATION
Instrument Cluster
- WARNING LIGHTS AND CHIMES
- GAUGES
- MESSAGE CENTER (IF EQUIPPED)
  - Info (Information menu)
    - System warnings
Entertainment Systems
- AUDIO SYSTEMS
- GENERAL AUDIO INFORMATION
Climate Controls
- MANUAL HEATING AND AIR CONDITIONING SYSTEM (IF EQUIPPED)
  - Operating tips
- ELECTRONIC AUTOMATIC TEMPERATURE CONTROL (EATC) SYSTEM (IF EQUIPPED)
  - Operating tips
- REAR WINDOW DEFROSTER
Lights
- HEADLAMP CONTROL
- PANEL DIMMER CONTROL
- AIMING THE HEADLAMPS
  - Headlamp aim adjustment (Crown Victoria only)
  - Vertical aim adjustment (Grand Marquis only)
- TURN SIGNAL CONTROL
- INTERIOR LAMPS
  - Map/courtesy lamps
  - Rear courtesy/reading lamps (if equipped)
- BULB REPLACEMENT
Driver Controls
- MULTI-FUNCTION LEVER
  - Windshield wiper/washer features
- TILT STEERING WHEEL
- ILLUMINATED VISOR MIRROR (IF EQUIPPED)
- CENTER CONSOLE (IF EQUIPPED)
- AUXILIARY POWER POINT (12V DC)
- POWER WINDOWS
- INTERIOR MIRROR
  - Automatic dimming interior rear view mirror (if equipped)
- EXTERIOR MIRRORS
- POWER ADJUSTABLE FOOT PEDALS (IF EQUIPPED)
- SPEED CONTROL (IF EQUIPPED)
  - Using speed control
- STEERING WHEEL CONTROLS (IF EQUIPPED)
  - Audio control features
    - Climate control features
- POSITIVE RETENTION FLOOR MAT
- INTERIOR TRUNK CONTROL
Locks and Security
- KEYS
- POWER DOOR LOCKS
  - Smart locks (if equipped)
  - Autolock (if equipped)
- CHILDPROOF DOOR LOCKS
- INTERIOR LUGGAGE COMPARTMENT RELEASE
- REMOTE ENTRY SYSTEM (IF EQUIPPED)
- SECURICODE™ KEYLESS ENTRY SYSTEM (IF EQUIPPED)
  - Programming a personal entry code
- SECURILOCK PASSIVE ANTI-THEFT SYSTEM
Seating and Safety Restraints
- SEATING
- REAR SEATS
  - Seat-mounted cup holders and armrest storage compartment (if equipped)
- SAFETY RESTRAINTS
- AIRBAG SUPPLEMENTAL RESTRAINT SYSTEM (SRS)
- SAFETY RESTRAINTS FOR CHILDREN
  - Important child restraint precautions
    - Recommendations for attaching child safety restraints for children
  - Transporting children
- SAFETY SEATS FOR CHILDREN
Tires, Wheels and Loading
- INFORMATION ABOUT UNIFORM TIRE QUALITY GRADING
- TIRES
  - Glossary of tire terminology
- INFLATING YOUR TIRES
- TIRE CARE
- INFORMATION CONTAINED ON THE TIRE SIDEWALL
- TIRE PRESSURE MONITORING SYSTEM (TPMS)
  - Changing tires with TPMS
  - Understanding your tire pressure monitoring system (TPMS)
- SNOW TIRES AND CHAINS
- VEHICLE LOADING – WITH AND WITHOUT A TRAILER
- TRAILER TOWING
- RECREATIONAL TOWING
Driving
- STARTING
- ENGINE BLOCK HEATER (IF EQUIPPED)
- BRAKES
  - Anti-lock brake system (ABS)
    - Using ABS
    - ABS warning lamp
  - Parking brake
- TRACTION CONTROL (IF EQUIPPED)
- STEERING
- AIR SUSPENSION SYSTEM (IF EQUIPPED)
- TRACTION-LOK™ AXLE (IF EQUIPPED)
- BRAKE-SHIFT INTERLOCK
- AUTOMATIC TRANSMISSION OPERATION
  - Understanding the gearshift positions of the 4–speed automatic transmission
    - If your vehicle gets stuck in mud or snow
- DRIVING THROUGH WATER
Roadside Emergencies
- ROADSIDE ASSISTANCE
  - Getting roadside assistance
  - Using roadside assistance
- HAZARD FLASHER CONTROL
- FUEL PUMP SHUT-OFF SWITCH
- FUSES AND RELAYS
- CHANGING THE TIRES
- WHEEL LUG NUT TORQUE SPECIFICATIONS
- JUMP STARTING
- WRECKER TOWING
  - Emergency towing
Customer Assistance
- GETTING THE SERVICES YOU NEED
  - Away from home
    - Additional assistance
- IN CALIFORNIA (U.S. ONLY)
- THE BETTER BUSINESS BUREAU (BBB) AUTO LINE PROGRAM (U.S. ONLY)
- UTILIZING THE MEDIATION/ARBITRATION PROGRAM (CANADA ONLY)
- GETTING ASSISTANCE OUTSIDE THE U.S. AND CANADA
- ORDERING ADDITIONAL OWNER’S LITERATURE
  - Obtaining a French Owner’s Guide
- REPORTING SAFETY DEFECTS (U.S. ONLY)
- REPORTING SAFETY DEFECTS (CANADA ONLY)
Cleaning
- WASHING THE EXTERIOR
- WAXING
- PAINT CHIPS
- ALUMINUM WHEELS AND WHEEL COVERS
- ENGINE
- PLASTIC (NON-PAINTED) EXTERIOR PARTS
- WINDOWS AND WIPER BLADES
- INSTRUMENT PANEL/INTERIOR TRIM AND CLUSTER LENS
- INTERIOR
- LEATHER SEATS (IF EQUIPPED, EXCEPT FOR THE KING RANCH EDITION)
- LEATHER SEATS FOR THE KING RANCH EDITION ONLY (IF EQUIPPED)
- UNDERBODY
- FORD AND LINCOLN MERCURY CAR CARE PRODUCTS
Maintenance and Specifications
- SERVICE RECOMMENDATIONS
- PRECAUTIONS WHEN SERVICING YOUR VEHICLE
  - Working with the engine off
  - Working with the engine on
- OPENING THE HOOD
- IDENTIFYING COMPONENTS IN THE ENGINE COMPARTMENT
- WINDSHIELD WASHER FLUID
- CHANGING THE WIPER BLADES
- ENGINE OIL
  - Checking the engine oil
  - Adding engine oil
  - Engine oil and filter recommendations
    - Use SAE 5W-20 engine oil
- BATTERY
- ENGINE COOLANT
  - Checking engine coolant
  - Adding engine coolant
  - Recycled engine coolant
  - Coolant refill capacity
  - Severe climates
  - What you should know about fail-safe cooling
    - How fail-safe cooling works
    - When fail-safe mode is activated
- FUEL FILTER
- WHAT YOU SHOULD KNOW ABOUT AUTOMOTIVE FUELS
  - Important safety precautions
    - Refueling
  - Fuel filler cap
    - FFV (Flex Fuel Vehicle) fuel cap
  - Crown Victoria vehicles only
  - Choosing the right fuel
  - Cleaner air
  - Octane recommendations
    - FFV engine (if equipped)
  - Fuel quality
  - Running out of fuel
- ESSENTIALS OF GOOD FUEL ECONOMY
  - Measuring techniques
  - Filling the tank
  - Calculating fuel economy
  - Driving style — good driving and fuel economy habits
- EMISSION CONTROL SYSTEM
  - On-board diagnostics (OBD-II)
  - Readiness for Inspection/Maintenance (I/M) testing
- POWER STEERING FLUID
- BRAKE FLUID
- TRANSMISSION FLUID
  - Checking automatic transmission fluid
- AIR FILTER
  - Changing the air filter element
- VEHICLE STORAGE
- MOTORCRAFT PART NUMBERS
- MAINTENANCE PRODUCT SPECIFICATIONS AND CAPACITIES
- ENGINE DATA
  - Engine drivebelt routing
- IDENTIFYING YOUR VEHICLE
  - Safety Compliance Certification Label
  - Vehicle identification number (VIN)
- TRANSMISSION CODE DESIGNATIONS
Crown Victoria Severe Duty
- CONTACT US
- TRANSMISSION
- POWERTRAIN OVERSPEED PROTECTION
- IDLE METER
- REAR AXLE
  - Axle break-in – Police and middle eastern countries only
  - Lubricant specifications
- ELECTRICAL
- HEAVY DUTY SUSPENSION - POLICE
- COOLERS
  - Oil cooler - police
  - Engine and transmission coolers
- WHEELS/TIRES/BRAKES
- INTERIOR
- BODY
  - Fire suppression system (if equipped)
  - Ballistic door panels (if equipped)
    - Use of ballistic door panels
    - Removing the panels
- AIRBAGS
  - IMPORTANT AIRBAG DOS AND DON’TS
  - SOME COMMON POLICE QUESTIONS AND ANSWERS ABOUT AIRBAGS
Accessories
- FORD CUSTOM ACCESSORIES FOR YOUR VEHICLE
  - Lifestyle
  - Peace of mind
Ford Extended Service Plan
- FORD ESP EXTENDED SERVICE PLANS (U.S. ONLY)
- FORD ESP EXTENDED SERVICE PLANS (CANADA ONLY)
Scheduled Maintenance Guide
- GENERAL MAINTENANCE INFORMATION
- WHICH MAINTENANCE SCHEDULE SHOULD YOU FOLLOW?
  - Owner checks and services
  - Multi-point inspection
- NORMAL SCHEDULED MAINTENANCE AND LOG
  - Maintenance schedule log
- SPECIAL OPERATING CONDITIONS
  - Special operating condition log
- EXCEPTIONS
- COOLANT CHANGE RECORD
  - Engine coolant change log
Index

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