Convenience, Factory-trained technicians, Factory authorized systems checks – FORD 2007 Escape Hybrid User Manual

Page 309: Genuine ford and motorcraft replacement parts, Scheduled maintenance guide

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Convenience

To make your service visit even more convenient, in many cases, you’ll
find extended evening hours and Saturday hours. How’s that for quality
service?

Factory-trained Technicians

Ford and Lincoln Mercury service technicians participate in extensive
factory-sponsored training to help them become the experts on the
operation of your vehicle. Many participate in Ford-sponsored training to
become certified. Ask your dealer about the training and certification
their technicians have received.

Factory Authorized Systems Checks

In the event that your vehicle experiences a component related concern,
please contact your Ford or Lincoln Mercury dealership. The Ford Motor
Company Trained Technicians who work at Ford or Lincoln Mercury
dealerships are specifically trained to understand your vehicle.

A proper repair begins with a thorough system check. A Factory
Authorized Systems Check can ONLY be found at a Ford or Lincoln
Mercury dealership. In some circumstances, the technician may need to
request your authorization to perform additional operations to determine
the final diagnosis. The technician’s goal is to ensure that your vehicle is
fixed right the first time, at the best value to you.

The following list represents several of the Factory Authorized Systems
Checks available at a participating Ford or Lincoln Mercury dealers:
• Air Conditioning
• Check Engine Light
• All Wheel Drive and 4 X 4
• Automatic Transmission
• Engine Cooling and Cabin Heating
• Steering and Suspension
• Charge/Start/Battery
• Wheel Alignment
• Anti-Lock Brake System
Genuine Ford and Motorcraft Replacement Parts

Ford and Lincoln Mercury dealerships stock Ford and Motorcraft
branded replacement parts. These parts meet or exceed Ford Motor

2007 Escape Hybrid (ehv)
Owners Guide (post-2002-fmt)
USA
(fus)

Scheduled Maintenance Guide

309

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