Roadside emergencies, Roadside assistance, Getting roadside assistance – FORD 2006 Escape v.3 User Manual

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ROADSIDE ASSISTANCE

Getting roadside assistance

To fully assist you should you have a vehicle concern, Ford Motor Company
offers a complimentary roadside assistance program. This program is
separate from the New Vehicle Limited Warranty. The service is available:
• 24–hours, seven days a week
• for the New Vehicle Limited Warranty period of three years or 36,000

miles (60,000 km), whichever occurs first on Ford and Mercury vehicles,
and four years or 50,000 miles (80,000 km) on Lincoln vehicles.

Roadside assistance will cover:
• a flat tire change with a good spare (except Ford GT which has a tire

inflation kit)

• battery jump start
• lock-out assistance (key replacement cost is the customer’s responsibility)
• fuel delivery – Independent Service Contractors, if not prohibited by

state, local or municipal law shall deliver up to 2.0 gallons (7.5L) of
gasoline or 5 gallons (18.9L) of diesel fuel to a disabled vehicle.

• winch out – available within 100 feet (30.5 meters) of a paved or

county maintained road, no recoveries.

• towing – Ford/Mercury/Lincoln eligible vehicle towed to an authorized

dealer within 35 miles (56.3 km) of the disablement location or to the
nearest authorized dealer. If a member requests to be towed to an
authorized dealer more than 35 miles (56.3 km) from the disablement
location, the member shall be responsible for any mileage costs in
excess of 35 miles (56.3 km).

Trailers shall be covered up to $100 if the disabled eligible vehicle
requires service at the nearest authorized dealer. If the trailer is disabled,
but the towing vehicle is operational, the trailer does not qualify for any
roadside services.

Canadian customers refer to your Owner Information Guide for
information on:
• coverage period
• exact fuel amounts
• towing of your disabled vehicle
• emergency travel expense reimbursement
• travel planning benefits

2006 Escape (204)
Owners Guide (post-2002-fmt)
USA
(fus)

Roadside Emergencies

200

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