Diagnostic chart – Chamberlain RESIDENTIAL GATE OPERATOR GA420D User Manual

Page 39

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39

Operation and Maintenance

Your gate operator is programmed with self-diagnostic capabilities. The diagnostic LED will flash a number of times then
pause signifying it has found a potential issue. Consult Diagnostic Chart below.

Normal Operation

Stop is not connected.

• Press the RESET button and make sure the STOP LED turns on.

• Check to make sure the jumper wire is connected between the COM and STOP input

on the control board. Stop is a normally closed input.

Battery voltage is below the recommended operating level.

• Battery may not be properly charged. Disconnect all batteries and make sure AC

power or solar power is connected. Verify AC power outlet.

• Verify that the battery fuses are intact and not blown. Replace blown fuses with same

type and rating.

• Batteries are no longer capable of holding a charge due to age or excessive depleting

of the battery. Replace the batteries (see accessories page). Dispose of old batteries

properly.

Battery voltage is below the recommended operating level.

• Battery may not be properly charged. Disconnect all batteries and make sure AC

power or solar power is connected. Verify AC power outlet.

• Verify that the battery fuses are intact and not blown. Replace blown fuses with same

type and rating.

• Batteries are no longer capable of holding a charge due to age or excessive depleting

of the battery. Replace the batteries (see accessories page). Dispose of old batteries

properly.

Gate 1 has encountered an obstruction or the arm is disconnected.

• Make sure the path of the gate is clear and the gate moves freely.

• Incorrect or poor connection to Gate 1 arm. Check the green and white wires on the

motor arm to make sure connections are correct and secure.

• Bad arm or control board. Press the LEARN LIMITS button and press the GATE 1

buttons to move the arm. If the arm does not move continuously, disconnect arm from

Gate 1 and connect the arm to the Gate 2 connector and repeat the attempt to move

the arm. If the arm does not move continuously on either Gate 1 or 2, replace the arm.

Gate 1 has encountered an obstruction.

• Make sure the path of the gate is clear and the gate moves freely.

• If there is no obstruction the force adjustment is set too low. Increase the force setting

and verify that the gate moves without reversing and will reverse if an obstruction is

encountered.

Gate 2 has encountered an obstruction or the arm is disconnected.

• Make sure the path of the gate is clear and the gate moves freely.

• Incorrect or poor connection to Gate 2 arm. Check the green and white wires on the

motor arm to make sure connections are correct and secure.

• Bad arm or control board. Press the LEARN LIMITS button and press the GATE 2

buttons to move the arm. If the arm does not move continuously, disconnect arm from

Gate 2 and connect the arm to the Gate 1 connector and repeat the attempt to move

the arm. If the arm does not move continuously on either Gate 1 or 2, replace the arm.

Gate 2 has encountered an obstruction.

• Make sure the path of the gate is clear and the gate moves freely.

• If there is no obstruction the force adjustment is set too low. Increase the force setting

and verify that the gate moves without reversing and will reverse if an obstruction is

encountered.

Potential RAM, Flash, or EEPROM failure.

• Turn power off and on.

• If problem does not resolve itself by turning power off and on, replace the control

board.

Force Reversal Gate 1

RPM Reversal Gate 1
or Arm Disconnected

Low Battery Voltage

STOP not connected

Power ON

2 FLASHES

3 FLASHES

5 FLASHES

6 FLASHES

1 FLASH

RPM Reversal Gate 2
or Arm Disconnected

7 FLASHES

Force Reversal Gate 2

8 FLASHES

Potential chip failure

9-11 FLASHES

Low Battery
Capacity

4 FLASHES

Diagnostic Chart

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