Acronis Backup Advanced for vCloud - Quick Start Guide - Manual (Page 25)

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The service shows the volumes, files, and folders that were present on the machine at that time.
Volumes that you cannot recover files from are not shown.
Select the files and folders that you want to recover, and then click OK.
After the recovery is completed, the link to download the .zip file appears on the Backup storage tab
in the machine details area on the right.
The link is valid for 24 hours. You can use the link only when you are logged in to the service.
The files are stored in the .zip file together with their entire folder structure. For example, the file
C:\Documents\Report.doc will be stored in the .zip file in the Drive(C)\Documents folder.