Troubleshooting your telephone – Vertical Communications Impact SCS 8212S User Manual

Page 65

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Troubleshooting
Your Telephone

Symptom

Possible Cause

INTERCOM light flashing.

Your messaging is set. Press
INTERCOM, then dial # 02 and
hang up.
Station is ringing with ringer off

HOLD light flashing with no line
on hold.

Another telephone has activated
your message waiting light. Press
INTERCOM and then press
HOLD to retrieve message. This
action will call party who activated
light. Once you have received a
message, party who activated light
(while still talking to you) must
press INTERCOM to turn off the
light.

MUTE light on.

MUTE is activated. To cancel,
press MUTE.

SPEAKER light on steady.

Background music feature
activated even thought the system
does not provide background
music. To cancel, press
INTERCOM then dial # 1.

Error Tone
(three steady tones)

May occur when incorrect buttons
are pressed during speed dial
programming. For example, if a
button has a line assigned to it, or
was not enabled for speed dial
programming by the installer.

If you cannot receive a voice
announce call.

Voice announce block is activated.
To cancel, press INTERCOM
then dial # 2.

11

GCA70–313

Troubleshooting Your Telephone

Station User's Guide 11 – 1

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