Troubleshooting – Canon CP-330 User Manual

Page 59

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59

Troubleshooting

This section describes how to troubleshoot problems.

Correction : Make sure the indicator on the printer light is green. (

➡ p.14)

Correction : Check the USB cable to make sure it is connected correctly. (

➡ p.15)

Correction : In the Chooser dialog, select the printer. (

➡ p.18)

Correction : Restart the print queue from the [File] menu of the Printer Monitor.

Correction : Check the USB cable to make sure it is connected correctly. (

➡ p.15)

Correction : Be sure to use the USB cable to connect the printer directly to your

computer. If you connect via a USB hub, the printer may not function
properly.

Correction : Printers and computer displays use different color reproduction

methods, and lighting conditions and display settings affect the
appearance of colors on your computer’s display. However, you can
adjust color using [Adjust] (Mac OS 9.0 - 9.2

➡ p.24, Mac OS X

➡ p.43).

If the problem still exists after trying these solutions, restart your computer.
If the problem still persists, uninstall the printer driver and then install it again.

Printing does not start.

Cause :

No power is supplied to the printer.

Cause :

The USB cable is not connected correctly.

Cause :

Your printer is not selected as the output destination
(Mac OS 9.0 - 9.2 only).

Cause :

The queue is stopped. (When printing in the background)

Printing stops while it is in progress.

Cause :

The USB cable is not connected correctly.

Cause :

A USB hub is being used for the connection.

The color of an image seen on the screen is different from that
seen in prints.

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