Compaq 3500 - Manual (Page 132)

Troubleshooting 16-1
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chapter 16
T
ROUBLESHOOTING
Troubleshooting Checklist
If you encounter a minor problem with the computer or software
applications, go through the following checklist for possible
solutions:
■ Is the computer connected to an external power source or does
it have a fully charged battery pack installed?
■ Is the computer turned on and is the power light on?
■ Are all cables connected properly and securely?
■ Did the diskette drive contain a nonbootable diskette when
you turned on the computer?
■ Have you installed all the necessary device drivers? For
example, if you are using a mouse, you may need to install a
mouse device driver.
■ Have you installed printer drivers for each application?
■ Did you exit properly from Windows before shutting off your
computer? Failure to exit properly can result in file corruption.
■ Have you scanned the computer for viruses?