Error diagrams – CREATIVE NOMAD Zen XTRA User Manual

Page 97

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FAQs and Troubleshooting C-7

Error Diagrams

If an error occurs, you may see any one of the following diagrams, indicating
the general nature of the problem.

Diagram

Likely Causes

Suggested Action

❍

unexpected power
loss while saving
settings

❍

download a newer
firmware version

❍

reload firmware

❍

call Technical Support

❍

physical defects

❍

numerous high-
impact shocks

❍

call Technical Support

❍

battery is too
depleted, player
cannot start up

❍

recharge the battery

❍

use DC power

❍

firmware corruption

❍

see actions for firmware
problems

❍

unexpected power
loss during audio file
transfer

❍

allow firmware to
complete the rebuilding
of the library

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