Viewing or dialing received and placed calls, Using call forwarding, Disabling call forwarding – Cisco ip phone 7960 User Manual
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Cisco SIP IP Phone Model 7940/7960 User Guide
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Chapter 3 Using the Cisco IP Phone 7940/7960
Using Call Forwarding
You might need to use the Edit softkey to add digits to the front of the number. For example, if the call
was from an outside, long-distance caller, you might need to add the digits “91” to the front of the
number displayed.
Step 4
Press the Exit softkey twice to exit the Missed Calls directory and the directories menus.
Viewing or Dialing Received and Placed Calls
The Cisco IP Phone 7940/7960 keeps a history of all calls you make and receive, including the caller ID,
date, and time of the call. You can use this information to redial a party.
Step 1
Press the directories button.
Step 2
Press the Scroll key to select the desired call history option: Missed Calls, Received Calls, Placed Calls,
or Personal Directory.
Step 3
Press the Select softkey to display the selected call history list.
Step 4
Press the Scroll key to scroll through the numbers listed in the selected call history list.
Step 5
If desired, press the Dial softkey to speed dial the highlighted number from the call history list.
You might need to use the Edit softkey to add digits to the front of the number. For example, if the call
was from an outside, long-distance caller, you might need to add the digits “91” to the front of the
number.
Step 6
When you are finished, press the Exit softkey twice to exit the selected directory menu and exit the
directories menu.
Using Call Forwarding
Call Forwarding for the Cisco IP Phone 7940/7960 might be handled from a network configuration by
the system administrator; or call forwarding can be set up by performing the following steps.
Step 1
Press the CFwdAll softkey.
Step 2
When the dial tone is heard, enter the digits for the number (to which the phone will be forwarded) using
the dial pad.
Step 3
When finished dialing, verify Forwarded to xxxxxxxxx (which is the number the phone is forwarded
to) is displayed above the softkeys on the LCD screen.
Disabling Call Forwarding
Call Forwarding for the Cisco IP Phone 7940/7960 can be disabled by performing the following steps.
Step 1
Press the CFwdAll softkey.