Before calling for service (cont.), Problem, Possible causes – LG LMX28G83 User Manual

Page 39: Solutions, Troubleshooting, Before calling for service

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TROUBLESHOOTING

BEFORE CALLING FOR SERVICE

(CON

t

.)

Problem

Possible Causes

Solutions

Moisture forms

on the dispenser.

■ Moisture may form when the

temperature or humidity are
high.

■ Wipe off the moisture.

Odors in the
refrigerator.

Interior needs to be cleaned.

Food with strong odor is in

the refrigerator.

Some containers and

wrapping materials produce
odors.

Clean interior with sponge, warm water, and

baking soda. Be sure the soda is completely
dissolved so it will not act as an abrasive
compound.

Cover food completely.

Use a different container or brand of wrapping

materials.

The door(s) will

not close.

Food package is keeping the

door open.

Door was closed too hard,

causing other door to open
slightly.

Refrigerator is not level. It

rocks on the floor when it is
moved slightly.

Floor is uneven or weak. The

refrigerator rocks on the floor

when it is moved slightly.

Refrigerator is touching the

wall or the cabinets.

Move the packages that keep the door from

closing.

Gently close both doors.

■ Adjust the height-adjusting screw.

Be sure the floor is level and can adequately

support the refrigerator. Contact a carpenter to
correct sagging or sloping floor.

Move the refrigerator.

Drawers are

difficult to move.

Food is touching the shelf on

top of the drawer.

The drawer track is dirty.

Keep less food in the drawer.

Clean the drawer and the track.

The dispenser
will not dispense
water.

The household water-line

valve is not open.

The refrigerator or freezer

door is not closed.

When a installed tube is bent.

When a filter is old.

Open the household water-line valve.

Be sure both doors are closed.

Check the installed tube.

Replace with a new filter.

Water has an odd
taste and/or odor.

The water has been in the

tank for too long.

The unit is not properly

connected to cold water line.

When a filter is old.

Dispense for 2 minutes and discard to freshen the

supply. Dispense and discard for an additional 2

minutes to rinse the tank completely.

Connect the unit to a cold water line that supplies

water to the kitchen faucet.

Replace with a new filter.

39

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