AVer EVC130 user manual - Manual (Page 45)

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Save System Log
If you encounter unknown issues and are unsure of how to troubleshoot the unit, sending us the
saved system log data to help us solve your problem faster.
Insert a USB Flash drive into the USB Port of the EVC main system. (Either on the front panel or back
Panel)
Select “Run” located next to “Save System
Log” to save the system log into your USB
Flash drive.
After the file is saved, select “OK”. Remove
the USB Flash drive and insert it into your
computer’s USB port. Located the file
message.tar.gz and send it to the technical
support team.
Firmware Update Notice
Select this function check box to enable
firmware updated notice function. By default,
this function is enabled.