Code 3 21TR Plus MC - Manual (Page 12)

12
PRODUCT RETURNS
If a product must be returned for repair or replacement*, please contact our factory to obtain a
Return Goods Authorization Number (RGA number) before you ship the product to Code 3®, Inc.
Write the RGA number clearly on the package near the mailing label. Be sure you use suffi cient
packing materials to avoid damage to the product being returned while in transit.
*Code 3®, Inc. reserves the right to repair or replace at its discretion. Code 3®, Inc. assumes no responsibility or liability for expenses incurred for the removal and /or
reinstallation of products requiring service and/or repair.; nor for the packaging, handling, and shipping: nor for the handling of products returned to sender after the service has been
rendered.
Problems or Questions? Call The Technical Assistance HOT LINE - (314) 996-2800
Code 3®, Inc.
10986 N. Warson Road
St. Louis, Missouri 63114-2029—USA
Ph. (314) 426-2700 Fax (314) 426-1337
www.code3pse.com
Revision 2, 06/14 - Supplement No. T51599
©2014 Printed in USA
Code 3 is a registered trademark of Code 3, Inc.
WARRANTY
Code 3®, Inc.’s emergency devices with Torus® Technology are tested and found to be operational at the time of
manufacture. Provided this product is installed and operated in accordance with the manufacturer's recommendations,
Code 3, Inc. warrants all parts and components (with the exception of all incandescent and halogen bulbs) of the product
to be free of defects in material and workmanship for a period of one (1) year and Torus light heads for a period of fi ve
(5) years from the date of purchase. This Warranty excludes normal wear & tear. Units demonstrated to be defective
within the warranty period will be repaired or replaced at the factory service center at no cost. Code 3, Inc. will return
the repaired product with transportation cost prepaid. Code 3, Inc. assumes no liability for expenses incurred in the
packaging, handling, and shipping of the product to the Factory Technical Service Department for repair. For in-warranty
product return authorization, questions regarding product warranty coverage or questions regarding out-of-warranty
repair quotes, contact the Factory Technical Service Department.
This Warranty is void if, in the judgment of Code 3, Inc. (1) an attempt has been made to repair the light head, and/
or (2) the product has been used with inappropriate or inadequate wiring or circuit protection, and/or (3) the product has
failed as a result of abuse or unusual use and/or accidents.
CODE 3, INC. SHALL IN NO WAY BE LIABLE FOR ANY OTHER DAMAGES RELATING TO THE PRODUCT
INCLUDING BUT NOT LIMITED TO CONSEQUENTIAL, INCIDENTAL, INDIRECT OR SPECIAL DAMAGES OR
LOST PROFITS OR REVENUE; NOR ANY EXPENSES INCURRED IN THE REMOVAL AND/OR RE-INSTALLA-
TION OF PRODUCTS REQUIRING SERVICE AND/OR REPAIR.
EXCEPT AS SET FORTH ABOVE, CODE 3, INC. MAKES NO OTHER EXPRESS OR IMPLIED WARRAN-
TIES WHATSOEVER, INCLUDING, WITHOUT LIMITATION, WARRANTIES OF FITNESS FOR A PARTICULAR
PURPOSE OR MERCHANTABILITY, WITH RESPECT TO THIS PRODUCT.