Dave Smith Instruments PROPHET 12 DESKTOP User Manual
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Prophet 12 Module Operation Manual
Appendix E: Support
Warranty Repair
Dave Smith Instruments warrants that the Prophet 12 will be free from defects
in materials and/or workmanship for 1 year from the date of purchase. Please
register your product online at
www.davesmithinstruments.com to establish the date of purchase. (This is not a
requirement for warranty service, but it will help expedite the process.)
Please contact
to determine the best course
of action for getting your Prophet 12 repaired. For your own protection, as well
as ours, please do not return any product to Dave Smith Instruments without a
return authorization (RA) number. To issue an RA number, Technical Support
needs:
• Your name
• Your return address
• Your email address
• A phone number where you can be reached
• Your Prophet 12’s serial number
• The date of purchase and where purchased
If you need to return your instrument for repair, you are responsible for getting
it to DSI. We highly recommend insuring it and packing in the original packag-
ing. Damage resulting from shipping a product with insufficient packaging is not
covered by warranty.