Year limited warranty, Warranty services – Evolution Engines 20GX 20cc User Manual

Page 17

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2-YEAR LIMITED WARRANTY

What this Warranty Covers - Horizon Hobby, LLC

(Horizon) warrants to the original purchaser that

the product purchased (the “Product”) will be

free from defects in materials and workmanship

for a period of 2 years from the date of purchase.

What is Not Covered - This warranty is not

transferable and does not cover (i) cosmetic

damage, (ii) damage due to acts of God, accident,

misuse, abuse, negligence, commercial use, or

due to improper use, installation, operation

or maintenance, (iii) modification of or to any

part of the Product, (iv) attempted service by

anyone other than a Horizon Hobby authorized

service center, (v) Product not purchased from

an authorized Horizon dealer, or (vi) Product not

compliant with applicable technical regulations.

OTHER THAN THE EXPRESS WARRANTY ABOVE,

HORIZON MAKES NO OTHER WARRANTY OR

REPRESENTATION, AND HEREBY DISCLAIMS ANY

AND ALL IMPLIED WARRANTIES, INCLUDING,

WITHOUT LIMITATION, THE IMPLIED WARRANTIES

OF NON-INFRINGEMENT, MERCHANTABILITY

AND FITNESS FOR A PARTICULAR PURPOSE. THE

PURCHASER ACKNOWLEDGES THAT THEY ALONE

HAVE DETERMINED THAT THE PRODUCT WILL

SUITABLY MEET THE REQUIREMENTS OF THE

PURCHASER’S INTENDED USE.

purchaser’s Remedy - Horizon’s sole obligation

and purchaser’s sole and exclusive remedy

shall be that Horizon will, at its option, either (i)

service, or (ii) replace, any Product determined

by Horizon to be defective. Horizon reserves the

right to inspect any and all Product(s) involved

in a warranty claim. Service or replacement

decisions are at the sole discretion of Horizon.

Proof of purchase is required for all warranty

claims. SERVICE OR REPLACEMENT AS PROVIDED

UNDER THIS WARRANTY IS THE PURCHASER’S

SOLE AND EXCLUSIVE REMEDY.

limitation of liability - HORIZON SHALL NOT BE

LIABLE FOR SPECIAL, INDIRECT, INCIDENTAL OR

CONSEQUENTIAL DAMAGES, LOSS OF PROFITS

OR PRODUCTION OR COMMERCIAL LOSS IN

ANY WAY, REGARDLESS OF WHETHER SUCH

CLAIM IS BASED IN CONTRACT, WARRANTY,

TORT, NEGLIGENCE, STRICT LIABILITY OR ANY

OTHER THEORY OF LIABILITY, EVEN IF HORIZON

HAS BEEN ADVISED OF THE POSSIBILITY OF

SUCH DAMAGES. Further, in no event shall the

liability of Horizon exceed the individual price

of the Product on which liability is asserted. As

Horizon has no control over use, setup, final

assembly, modification or misuse, no liability

shall be assumed nor accepted for any resulting

damage or injury. By the act of use, setup or

assembly, the user accepts all resulting liability.

If you as the purchaser or user are not prepared

to accept the liability associated with the use

of the Product, purchaser is advised to return

the Product immediately in new and unused

condition to the place of purchase.

law - These terms are governed by Illinois law

(without regard to conflict of law principals).

This warranty gives you specific legal rights,

and you may also have other rights which vary

from state to state. Horizon reserves the right

to change or modify this warranty at any time

without notice.

WARRANTY SERVICES

Questions, Assistance, and Services - Your local

hobby store and/or place of purchase cannot

provide warranty support or service. Once

assembly, setup or use of the Product has been

started, you must contact your local distributor

or Horizon directly. This will enable Horizon to

better answer your questions and service you

in the event that you may need any assistance.

For questions or assistance, please visit our

website at www.horizonhobby.com, submit

a Product Support Inquiry, or call the toll free

telephone number referenced in the Warranty

and Service Contact Information section to

speak with a Product Support representative.

Inspection or Services - If this Product needs

to be inspected or serviced and is compliant

in the country you live and use the Product in,

please use the Horizon Online Service Request

submission process found on our website or

call Horizon to obtain a Return Merchandise

Authorization (RMA) number. Pack the Product

securely using a shipping carton. Please note

that original boxes may be included, but are not

designed to withstand the rigors of shipping

without additional protection. Ship via a carrier

that provides tracking and insurance for lost or

damaged parcels, as Horizon is not responsible

for merchandise until it arrives and is accepted

at our facility. An Online Service Request is

available at http://www.horizonhobby.com/

content/_service-center_render-service-

center. If you do not have internet access,

please contact Horizon Product Support to

obtain a RMA number along with instructions

for submitting your product for service. When

calling Horizon, you will be asked to provide

your complete name, street address, email

address and phone number where you can be

reached during business hours. When sending

product into Horizon, please include your RMA

number, a list of the included items, and a brief

summary of the problem. A copy of your original

sales receipt must be included for warranty

consideration. Be sure your name, address, and

RMA number are clearly written on the outside

of the shipping carton.

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