Evolution Engines EVOE20GX - Manual (Page 17)

EN
17
CHASER’S SOLE AND EXCLUSIVE REMEDY.
Limitation of Liability - HORIZON SHALL NOT BE
LIABLE FOR SPECIAL, INDIRECT, INCIDENTAL OR
CONSEQUENTIAL DAMAGES, LOSS OF PROFITS OR
PRODUCTION OR COMMERCIAL LOSS IN ANY WAY,
REGARDLESS OF WHETHER SUCH CLAIM IS BASED
IN CONTRACT, WARRANTY, TORT, NEGLIGENCE,
STRICT LIABILITY OR ANY OTHER THEORY OF LI-
ABILITY, EVEN IF HORIZON HAS BEEN ADVISED OF
THE POSSIBILITY OF SUCH DAMAGES. Further, in
no event shall the liability of Horizon exceed the
individual price of the Product on which liability
is asserted. As Horizon has no control over use,
setup, final assembly, modification or misuse, no
liability shall be assumed nor accepted for any re-
sulting damage or injury. By the act of use, setup
or assembly, the user accepts all resulting liability.
If you as the purchaser or user are not prepared to
accept the liability associated with the use of the
Product, purchaser is advised to return the Product
immediately in new and unused condition to the
place of purchase.
Law - These terms are governed by Illinois law
(without regard to conflict of law principals). This
warranty gives you specific legal rights, and you
may also have other rights which vary from state
to state. Horizon reserves the right to change or
modify this warranty at any time without notice.
WARRANTY SERVICES
Questions, Assistance, and Services - Your local
hobby store and/or place of purchase cannot
provide warranty support or service. Once
assembly, setup or use of the Product has been
started, you must contact your local distributor
or Horizon directly. This will enable Horizon to
better answer your questions and service you in
the event that you may need any assistance. For
questions or assistance, please visit our website
at www.horizonhobby.com, submit a Product
Support Inquiry, or call the toll free telephone
number referenced in the Warranty and Ser-
vice Contact Information section to speak with a
Product Support representative.
Inspection or Services - If this Product needs to
be inspected or serviced and is compliant in the
country you live and use the Product in, please use
the Horizon Online Service Request submission
process found on our website or call Horizon to
obtain a Return Merchandise Authorization (RMA)
number. Pack the Product securely using a ship-
ping carton. Please note that original boxes may
be included, but are not designed to withstand the
rigors of shipping without additional protection.
Ship via a carrier that provides tracking and insur-
ance for lost or damaged parcels, as Horizon is not
responsible for merchandise until it arrives and is
accepted at our facility. An Online Service Request
is available at http://www.horizonhobby.com/
content/_service-center_render-service-center. If
you do not have internet access, please contact
Horizon Product Support to obtain a RMA number
along with instructions for submitting your product
for service. When calling Horizon, you will be asked
to provide your complete name, street address,
email address and phone number where you can
be reached during business hours. When sending
product into Horizon, please include your RMA
number, a list of the included items, and a brief
summary of the problem. A copy of your original
sales receipt must be included for warranty con-
sideration. Be sure your name, address, and RMA
number are clearly written on the outside of the
shipping carton.
NOTICE: Do not ship Lipo batteries to Horizon. If
you have any issue with a Lipo battery, please
contact the appropriate Horizon product Support
office.
Warranty Requirements - For Warranty consider-
ation, you must include your original sales receipt
verifying the proof-of-purchase date. Provided war-
ranty conditions have been met, your Product will
be serviced or replaced free of charge. Service or
replacement decisions are at the sole discretion of
Horizon.
Non-Warranty Service - Should your service not
be covered by warranty, service will be completed
and payment will be required without notification
or estimate of the expense unless the expense
exceeds 50% of the retail purchase cost. By sub-
mitting the item for service you are agreeing to pay-
ment of the service without notification. Service
estimates are available upon request. You must in-
clude this request with your item submitted for ser-
vice. Non-warranty service estimates will be billed
a minimum of ½ hour of labor. In addition you will
be billed for return freight. Horizon accepts money
orders and cashier’s checks, as well as Visa, Mas-
terCard, American Express, and Discover cards. By
submitting any item to Horizon for service, you are
agreeing to Horizon’s Terms and Conditions found
on our website http://www.horizonhobby.com/
content/_service-center_render-service-center.
ATTENTION: Horizon service is limited to product
compliant in the country of use and ownership.
If received, a non-compliant product will not be
serviced. Further, the sender will be responsible
for arranging return shipment of the un-serviced
product, through a carrier of the sender’s choice
and at the sender’s expense. Horizon will hold
non-compliant product for a period of 60 days from
notification, after which it will be discarded.