How to put a call on hold, How to remove a call from hold – Cisco OL-10189-01 User Manual
Page 4
Chapter 3 How to Use the Assistant Console to Handle Calls
How to Put a Call on Hold
3-4
Cisco Unified CallManager Assistant User Guide
OL-10189-01
How to Put a Call on Hold
To put a selected call on hold, choose one of the following options:
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Click the Hold call control button.
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Double-click on the connected call.
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Right-click on the call and choose Hold from the pop-up menu
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Choose Call > Hold from the menu bar.
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Use the associated keyboard shortcut.
Related Topics
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Getting Started with the Assistant Console, page 2-3
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How to Use Keyboard Shortcuts, page 2-20
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How to Use the Assistant Console to Handle Calls, page 3-1
How to Remove a Call from Hold
To take a selected call off of hold, choose one of the following options:
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Click the Resume call control button.
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Double-click on the held call.
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Right-click on the call and choose Resume from the pop-up menu
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Choose Call > Resume from the menu bar.
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Use the associated keyboard shortcut.
Related Topics
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Getting Started with the Assistant Console, page 2-3
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How to Use Keyboard Shortcuts, page 2-20
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