Losi LOSB0012 User Manual - Manual (Page 23)

Page 22
Warranty Information
Limited Warranty Period
Horizon Hobby, Inc. guarantees this product to be free from defects in both material and workmanship at the date of purchase.
Limited Warranty & Limits of Liability
Pursuant to this Limited Warranty, Horizon Hobby, Inc. will, at its option, (i) repair or (ii) replace, any pro-duct determined by
Horizon Hobby, Inc. to bedefective. In the event of a defect, these are your exclusive remedies.This warranty does not cover
cosmetic damage or damage due to acts of God, accident, misuse, abuse, negligence, commercial use, or modification of or to
any part of the product. This warranty does not cover damage due to improper installation, operation, maintenance, or
attempted repair by anyone other than an authorized Horizon Hobby, Inc. service center. This warranty is limited to the original
purchaser and is not transferable. In no case shall Horizon Hobby’s liability exceed the original cost of the purchased product
and will not cover consequential, incidental or collateral damage. Horizon Hobby, Inc. reserves the right to inspect any and all
equipment involved in a warranty claim. Repair or replacement decisions are at the sole discretion of Horizon Hobby, Inc.
Further, Horizon Hobby reserves the right to change or modify this warranty without notice.
REPAIR OR REPLACEMENT AS PROVIDED UNDER THIS WARRANTY IS THE EXCLUSIVE
REMEDY OF THE CONSUMER. HORIZON HOBBY, INC. SHALL NOT BE LIABLE FOR ANY INCI-
DENTAL OR CONSEQUENTIAL DAMAGES.
As Horizon Hobby, Inc. has no control over use, setup, final assembly, modification or misuse, no liability shall be assumed nor
accepted for any resulting damage or injury. By the act of use, setup or assembly,
the useraccepts all resulting liability.
If you as the purchaser or user are not prepared to accept the liability associated with the use of this product, you are advised
to return thisproduct immediately in new and unused condition to the place of purchase.
Safety Precautions
This is a sophisticated hobby product and not a toy. It must be operated with caution and common sense and requires some
basic mechanical ability. Failure to operate this product in a safe and responsible manner could result in injury or damage to
the product or other property. This product is not intended for use by children without direct adult supervision.
The product manual contains instructions for safety, operation andmaintenance. It is essential to read and follow all the instruc-
tions and warnings in the manual, prior to assembly, setup or use, in order to operate correctly and avoid damage or injury.
Questions, Assistance, and Repairs
Your local hobby store and/or place of purchase cannot provide warranty support or repair. Once assem-
bly, setup or use of the product has been started, you must contact Horizon Hobby, Inc. directly. This will enable Horizon to
better answer your questions and service you in the event that you may need any as-sistance.
Questions or Assistance
For questions or assistance, please direct your email to [email protected], or call 877.504.0233 toll free to
speak to a service technician.
Inspection or Repairs
If your product needs to be inspected or repaired, please call for a Return Merchandise Authorization (RMA). Pack the product
securely using a shipping carton. Please note that original boxes may be included, but are not designed to withstand the rigors
of shipping without additional protection. Ship via a carrier that provides tracking and insurance for lost or damaged parcels, as
Horizon Hobby, Inc. is not responsible for merchandise until it arrives and is accepted at our facility. Include your complete
name, address, phone number where you can be reached during business days, RMA number, and a brief summary of the
problem. Be sure your name, address,and RMA number are clearly written on the shipping carton.
Warranty Inspection and Repairs
To receive warranty service, you must include your original sales receipt verifying the proof-of-purchase date. Providing
warranty conditions havebeen met, your product will be repaired or replaced free of charge. Repair orreplacement decisions
are at the sole discretion of Horizon Hobby.
Non-Warranty Repairs
Should your repair not be covered by warranty and the expense exceeds 50% of the retail purchase cost, you will be provided
with an estimateadvising you of your options. You will be billed for any return freight fornon-warranty repairs. Please advise us
of your preferred method of payment.Horizon Hobby accepts money orders and cashiers checks, as well as Visa,MasterCard,
American Express, and Discover cards. If you choose to pay bycredit card, please include your credit card number and expira-
tion date. Any repair left unpaid or unclaimed after 90 days will be considered abandoned and will be disposed of accordingly.
Electronics and engines requiring inspection or repair should be shipped to the following address (freight prepaid):
Horizon Service Center
4105 Fieldstone Road
Champaign, Illinois 61822
All other products requiring inspection or repair should be shipped to the
following address (freight prepaid):
Horizon Product Support
4105 Fieldstone Road
Champaign, Illinois 61822