Snow Joe TRJ609E Trimmer Joe 3-Amp 9.45-Inch Electric Grass Trimmer - Manual (Page 11)

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• Always store your grass trimmer in a dry place. Do not allow
any liquid to get inside it.
• Keep the motor ventilation slots clean.
• If you see some sparks flashing in the ventilation slots, this
is normal and will not damage your power tool.
IMPORTANT! To ensure product safety and reliability, repairs,
maintenance, and adjustments to this power tool should be
performed only with identical replacement parts. Contact your
authorized Snow Joe ® + Sun Joe ® dealer or call the Snow Joe ®
+ Sun Joe ® customer service center at 1-866-SNOWJOE
(1-866-766-9563) for assistance.
Storage
Follow these recommendations for storing the grass trimmer.
• Clean the grass trimmer thoroughly before storing.
• Store the trimmer in a stable and safe position out of the
reach of children. Keep the trimmer in a dry place where the
temperature is not too hot or too cold.
• When storing the trimmer, do not rest it against the floor.
Hang it by the upper handgrip so that the guard does not
touch anything. If the guard rests against a surface, its
shape and dimensions could be permanently altered, and
could render the machine unsafe to use.
Troubleshooting
If your tool does not seem to operate properly, follow the
instructions below. If these troubleshooting tips do not solve
the problem, contact your authorized Snow Joe ® + Sun Joe ®
dealer or call the Snow Joe ® + Sun Joe ® customer service
center at 1-866-SNOWJOE (1-866-766-9563).
• Unplug the tool before checking or inspecting it.
Tool runs slowly
• Check that the spool housing rotates freely.
Carefully clean it if necessary.
• Check that the cutting line does not protrude. If it does,
cut it off so that it just reaches the line trimming blade.
Bump line feed does not work
• Keep the tabs depressed and remove the spool cover
from the housing.
• Pull the cutting line until it reaches the trimming blade.
If insufficient cutting line is left on the spool, install a
new spool of cutting line as instructed.
• Align the tabs on the spool cover with the holes in
the housing.
• Push the cover onto the housing until it snaps securely
into place.
• If the cutting line protrudes beyond the trimming blade, cut
it off so that it just reaches the blade.
Service and Support
If your Sun Joe ® Trimmer Joe TRJ609E electric grass trimmer
requires service or maintenance, please call the
Snow Joe ® + Sun Joe ® customer service center at
1-866-SNOWJOE (1-866-766-9563).
Model and Serial Numbers
When contacting the company, reordering parts, or arranging
service from an authorized dealer, you will need to provide the
model and serial numbers, which can be found on the decal
located on the housing of the unit. Copy these numbers into
the space provided below.
Record the following numbers from the housing or handle of your
new product:
Model #:
Serial #:
T R J 6 0 9 E