Troubleshooting – Snow Joe MJ403E Mow Joe 17-Inch 13-Amp Electric Lawn Mower/Mulcher User Manual

Page 9

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9

• Do not cover the lawn mower with a solid plastic sheet.

Plastic coverings trap moisture around the mower, which

can corrode the unit.

• The handle can be completely folded for compact storage

of your lawn mower. Start by loosening the handle knobs

on each side of the upper handle and fold down the upper

handle (Fig. 8).

• Next, loosen the handle knobs on each side of the lower

handle. Pull outwards on each side of the lower handle

and lift the sides of the lower handle past the edges of the

handle mounting brackets. Fold the lower handle forward,

making sure not to bend or kink the power cord. (Fig. 8).

Troubleshooting

Faults that cannot be rectified with the aid of this table may

be rectified by a company specialist only. Please call the

Snow Joe

®

/Sun Joe

®

customer service center at

1-866-766-9563.

Fig. 8

Upper handle

Upper handle knob

Lower handle

Lower

handle

knob

Handle

mounting

bracket

Motor does not run

Motor power drops

Grass catcher is not

filled Sufficiently

• Check mains connection cable

and circuit-beaker (fuse)

• Start mower on short grass

or in an area that has already

been mowed and tilt back

• Clean discharge channel/

housing (the mowing blade

must rotate freely)

• Correct the cutting height

• Correct the cutting height
• Clean discharge channel/

housing

• Have mowing blade

resharpened/replaced

(contact an authorized

Snow Joe

®

/Sun Joe

®

service center)

• Correct the cutting height
• Allow the lawn to dry
• Have mowing blade

resharpened/replaced

(contact an authorized

Snow Joe

®

/Sun Joe

®

service center)

• Clean the grille on the

grass collection bag

• Clean the discharge

channel/housing

Problem

Remedy

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