Snow Joe CJ601E Chipper Joe 14 AMP Electric Wood Chipper/Shredder - Manual (Page 10)

Troubleshooting
Service and Support
If your Electric Wood Chipper/Shredder requires service or
maintenance, please call 1-866-766-9563 for assistance.
Model and Serial Numbers
When contacting the company or reordering parts, you will
need to provide the model and serial numbers of your product.
These are found on the decal affixed to the housing or guard
of your Electric Wood Chipper/Shredder. Copy these numbers
into the space provided below:
Problems Possible Cause Possible Solution
The motor does not
run. - Power failure/unit not plugged into
a working receptacle.
- The overload protection has
responded.
- The hopper is opened.
- Check to make sure unit is plugged into a working
outlet. Make sure extension cord is not damaged.
- Remove any chips and press the reset button. Wait one
minute before pressing the ON/OFF switch to restart the
unit.
- Check to make sure the hopper is secured and the lock
knob is tightened.
- Disconnect the power supply and open the hopper. Pull
the material from the feed inlet. Replace the hopper.
- Disconnect the power supply and open the hopper.
Open the blade cover. Remove the blocked material
and replace the blade cover and hopper.
- Disconnect the power supply and open the hopper.
Open the plate of the discharge chute to clear the
blocked material. Replace the plate and hopper.
Reverse the blades by first disconnecting the unit
from the power supply. The reversible blade is fixed
to the rotary plate with two screws. Align the slots on
the board and the blade support, insert the end of the
supplied spanner into the slots to prevent rotating when
reversing the blades and use the supplied hex key to
unscrew the screws. Call our customer service help line
at 1-866-766-9563 for assistance or to order replace-
ment blades.
- The material is jammed in the feed
inlet.
- The cutting blade is blocked.
- The discharge chute is blocked.
The material to be
chopped is not pulled
in.
Blades becomes
worn.
Record the following numbers from the housing or handle of your
new product:
C J 6 0 1 E
Model #:
Serial #:
10