Troubleshooting – Snow Joe MJ403E-RM Mow Joe 13-Amp 17-Inch Electric Lawn Mower User Manual

Page 8

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• Loosen the handle knobs on the sides of the handle, and

fold the upper handle down.

• Loosen the handle knobs, pull outwards on each side of

the lower handle, and lift the sides of the lower handle past
the edges of the handle mounting brackets. Fold the lower
handle forward. Make sure not to bend or kink the power
cord. (Fig. 10)

Troubleshooting

Faults which cannot be rectified with the aid of this table may
be rectified by a company specialist only (please call customer
service center at 1-866-766-9563).

8

Motor does not run

Motor power drops

Grass catcher is not
filled Sufficiently

• Check mains connection cable

and circuit-beaker (fuse)

• Start on short grass or on an

area which has already been
mowed and tilt back

• Clean discharge channel/

housing (the mowing blade
must rotate freely)

• Correct the cutting height

• Correct the cutting height
• Clean discharge channel/

housing

• Have mowing blade

re-sharpened/replaced
(customer service center)

• Correct the cutting height
• Allow the lawn to dry
• Have mowing blade

re-sharpened/replaced
(customer service center)

• Clean the grille on the

grass catcher

• Clean the discharge

channel/housing

Problem

Remedy

Fig. 10

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