Canon IXUS 120 IS - Manual (Page 143)

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If you think there is a problem with the camera, first check the following. If
the items below do not solve your problem, contact a Canon Customer
Support Help Desk as listed on the included customer support list.
Power
You pressed the ON/OFF button, but nothing happened.
• Confirm that the battery is properly inserted (p. 16) .
• Confirm that the memory card/battery cover is securely closed (p. 16) .
• If the battery terminals are dirty, battery performance will decrease. Clean the
terminals with a cotton swab and re-insert the battery several times.
Battery is consumed quickly.
• Battery performance decreases at low temperatures. Warm the battery such as
by placing it in your pocket with the terminal cover on.
Lens will not retract.
• Do not open the memory card/battery cover while the power is on. After closing
the memory card/battery cover, turn the power on then back off
(p. 16) .
TV output
Image is distorted or not showing on TV (p. 111) .
Shooting
Cannot shoot.
• When in Playback mode (p. 27) , press the shutter button halfway (p. 23) .
Screen does not display properly in dark places (p. 46) .
Screen does not display properly while shooting.
Please note, the following will not be recorded in still images, but will be recorded
in movies.
• When the camera is subjected to powerful light sources, the display may darken.
• Under fluorescent lighting, the screen may flicker.
• When shooting bright light sources, a bar of light (purplish red) may appear on
the screen.
h appears on the screen and the shot cannot be taken even though the
shutter button was pressed fully (p. 26) .
appears when the shutter button was pressed halfway (p. 59) .
• Set the [IS mode] to [Continuous] (p. 138) .
• Set the flash to h (p. 67) .
• Increase the ISO speed (p. 71) .
• Attach the camera to a tripod.
Troubleshooting