Compex Technologies NetPassage 18A - Manual (Page 192)

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“This device is working properly”. If it does not, you will
need to uninstall and re-install the software driver.
C. Verify whether your router and your laptop and/or other wireless
clients have been configured with the same SSID, which is the
case-sensitive name of the wireless network that you are trying
to access, and the same WEP settings.
D. Check whether your router and your laptop are using the same
frequency band.
♦ If you have set up the router in the 2.4GHz frequency band,
your laptop should be able to support either IEEE 802.11b or
IEEE 802.11g wireless standards.
♦ If you have set up the router in the 5GHz frequency band,
your laptop should be able to support IEEE 802.11a wireless
standards.
7. My network contains several routers but they are unable to
connect to each other.
If you are running the Parallel Broadband feature:
Although they may belong to different SSIDs, the routers MUST
operate in the same frequency band.