Service and care – Cary Audio Design MS-1 User Manual
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SERVICE AND CARE
CARE AND CLEANING
Unplug the unit from the wall outlet. Clean the cabinet housing and front panel of the MS-1 with
a soft cloth and a glass cleaner. The frequency of cleaning will vary based on the cleanliness of
the environment and the number of hours the MS-1 is operated.
FACTORY SERVICE
Careful consideration has been given to the design of the MS-1 to minimize maintenance issues.
Any problems or requests for service should be referred to the Customer Service Department at
919.355.0010. Do not return the MS-1 to the factory without a return authorization number (RA).
Refer to the next section for details about returning equipment to Cary Audio Design.
Should the unit be lost or damaged in shipment, Cary Audio Design will assume no
responsibility if the shipping company refuses to pay for damage due to improper packing
or lack of insurance. Please use the original carton for shipping the music server.
NON-WARRANTY REPAIRS
Cary Audio Design will provide repair service for its products charging on a time and expense
basis. Please call Cary Audio Design at 919.355.0010 for more information about out-of-
warranty service and repair fees.
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