International warranty, Claims procedure – Petsafe Anti-Bark Spray Collar User Manual

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This non-transferrable limited warranty is in lieu of all other express warranties. PetSafe

®

expressly disclaims and excludes all other warranties, express or implied, including without
limitation, the warranties of merchantability and fi tness for a particular purpose. PetSafe

®

also disclaims and excludes all liability for incidental, consequential, punitive, direct, indirect,
special or any other damages arising out of or connected with the purchase, use or misuse of
this product or for the breach of any express or implied warranties or breach of contract or
otherwise. Purchaser assumes all risks and liabilities from the use or misuse of this product.
PetSafe

®

does not authorize any other person or agent to make any other express or

implied warranties.
Furthermore, PetSafe

®

will not be liable for any loss, damage or injury resulting from delay

in delivery of replacement parts or for any failure by PetSafe

®

to perform covered repair work

due to circumstances beyond PetSafe’s control.

GOVERNING LAW: This non-transferrable limited warranty shall be governed by the law
of the State of Tennessee, U.S.A., and by the laws of the United States of America, excluding
their confl icts of laws principles. Furthermore, the United Nations Convention on Contracts
for the International Sale of Goods is hereby excluded in its entirety from application to this
non-transferrable limited warranty. Jurisdiction and venue shall be exclusive to the courts of
Knox County, Tennessee.

These warranties give you specifi c legal rights, and you may also have other rights that vary
from state to state or country to country. Some states or countries do not allow the exclusion
or limitation of incidental or consequential damages, so the above limitation or exclusion
may not apply to you.

International Warranty

This Product has a 3 year warranty from the original date of purchase against faulty materials
or workmanship (the “Warranty”). This Warranty is for the benefi t of the original retail
consumer purchaser only, cannot be assigned to any third party and shall not be enforceable
by virtue of the Contracts (Rights of Third Parties) Act 1999 by any party other than the
original retail consumer purchaser. This Product will (at the discretion of Radio Systems

®

Corporation) either be repaired or replaced (in whole or in part) with new or refurbished
parts free of charge for 3 years from the original date of purchase; providing always that the
following conditions are satisfi ed:

1. The Warranty has been registered within 30 days of original purchase. To register this

Warranty, please visit the Product’s website or contact the authorised customer care
centre nearest to your place of purchase. A list of relevant customer care centre telephone
numbers can be found on the Product’s website: www.petsafe.net

2. Fitting and installation instructions have been followed correctly in accordance with the

Operating Guide;

3. This Product has been used only for the purpose for which it is intended and in

accordance with the Operating Guide;

4. This Product has not been misused or handled carelessly;
5. This Product has been purchased by the user for domestic use and not used for

hire purposes;

6. Repairs have not been attempted other than by our service staff or, authorised dealers.

Claims Procedure

Any claim made under this Warranty should be made directly to the relevant customer care
centre. The claim itself should be made in a letter setting out the date and place of purchase
and a brief explanation of the problem which has led to the claim. This letter should then
be sent, together with proof of the purchase date in the form of a receipt, to the relevant
customer care centre. Radio Systems

®

Corporation retain the right to request the return of

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