Petsafe Basic Bark Control Collar - Manual (Page 11)

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Troubleshooting
The Bark Control
Collar does not beep. • Test the Bark Control Collar (see “To Test the
Bark Control Collar” section).
• If your Bark Control Collar does not beep
during this test, try the same test on a rougher
surface.
• Ensure that the battery is properly installed.
• Replace the battery.
• If the Bark Control Collar still does not beep,
contact the Customer Care Center at
1-800-732-2677.
My Bark Control
Collar beeps, but
my dog keeps
barking (does not
respond to the Static
Correction). • Tighten the Bark Control Collar and/or trim
your dog’s hair where the Contact Points touch
his neck to ensure good skin contact.
• Replace the battery.
• If your dog still does not respond, contact the
Customer Care Center at 1-800-732-2677.
The Bark Control
Collar Indicator Light
is fl ashing. • Replace the battery
To Discharge the Bark Control Collar
Important: Avoid touching the Contact Points and
Sensor Probe unless the Bark Control Collar is
completely discharged.
After battery removal, the Bark Control Collar retains
some stored energy and may activate 2 or 3 additional
times. To completely discharge the Bark Control Collar,
slide the Sensor Probe across a table or hard surface
several times, until the Bark Control Collar stops beeping.