Petsafe Drinkwell® Multi-Tier Pet Fountain - Manual (Page 5)

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If you live in a humid environment and have problems with mold or algae
(the parts may feel “slimy”), simply soak all of the plastic parts (excluding
the pump) in a diluted bleach solution for about 10 minutes after regular
cleaning. We recommend using a solution that is 10% bleach and 90%
water. Pour some of the bleach solution down into the pump’s cavity as
well. You must be sure to rinse all the parts very thoroughly to remove all
the chlorine. The best way to rinse out the pump’s cavity is to hold it under
a weak stream of warm water. This is also an excellent way to disinfect
the fountain.
If you have “hard water” where you live, you may start to see white mineral
deposits on or down inside the pump. This may eventually prevent the
impeller from turning properly. To avoid having to replace the pump:
A. Clean the pump more frequently; or
B. Clean with regular white vinegar and let the vinegar soak for
several minutes down inside the pump’s cavity; or
C. Use bottled water.
FOUNTAIN & YOUR ENVIRONMENT
3) Replace the charcoal filter. Be sure to rinse your filter under cool
water first to remove any excess charcoal dust. Make sure the black
side of the filter faces the pump. (See Fig. 14)
4) Next, replace the housing by aligning the locking tabs over the bowl
piece. Gently slide the housing downward until the tabs lock in place.
(See Fig. 15)
5) Place the fountain in desired location and fill the bowl and housing
with water. If placing on carpet, tile or wood flooring, always use
a protective mat or other durable, water resistant surface to help
protect your floor from splashing or dripping.
6) Make sure your hands and the cord are dry, connect the inline plug
to the adaptor and plug into an electrical outlet.
7) Make sure to monitor your fountain daily and add water to the
fountain as needed. Due to the dual bowl design of this fountain,
maintaining both water levels at a higher level will help decrease the
noise level of your fountain. Never let the water level fall below 1 inch
(2.54 cm) above the bottom of the bowl or you may risk burning out
the pump.
Fig. 15 Fig. 15 Fig. 14
When being introduced to the Drinkwell ® Pet Fountain, your pet may
be cautious of this new and unusual object. After beginning operation
of your fountain, simply allow your pet to adjust at his or her own pace.
Some pets may take several days or longer to begin use.
Your pet may prefer that the fountain be placed away from their normal
feeding area. Try plugging it in somewhere else, like a laundry room, a
bathroom or another corner of the kitchen.
Add ice cubes to the bowl for refreshing, ice-cold running water!
TIPS ON USE