Petsafe Elite Big Dog Bark Control - Manual (Page 9)

www.petsafe.net 9
Frequently Asked Questions
Will another dog’s bark
set off the Bark Control
Collar?
: No.
Will the Bark Control
Collar work for my dog?
: The Bark Control Collar is safe and effective for all
breeds and sizes of dogs. However, the Big Dog Bark is
recommended for dogs 40+ lbs. and the Little Dog Bark is
recommended for dogs up to 55 lbs.
Can I attach a leash to the
Bark Control Collar?
: No. This can result in pulling the Contact Points too tightly
against your dog’s neck. Attach a leash to a separate, non-
metallic collar or a harness, making sure the extra collar does
not put pressure on the Contact Points.
Troubleshooting
My dog keeps barking
(does not respond to the
static correction).
: Tighten the Bark Control Collar and/or trim your dog’s hair
where the Contact Points touch his neck to ensure good
skin contact.
: Replace the battery.
: If your dog still does not respond, contact the Customer
Care Center.
The green LED light
stopped flashing and there
is no red light.
: Ensure that the battery is properly installed.
: Replace the battery.
: If the green LED light is still not flashing, contact the
Customer Care Center.
Customer Care International
USA & Canada - Tel: 800-732-2677
Monday - Friday 8 AM - 8 PM / Saturday 9 AM – 5 PM
Australia - Tel: 1800 786 608
Monday - Friday 8:30 AM - 5 PM
New Zealand - Tel: 0800 543 054
Monday - Friday 10:30 AM - 7 PM
This product has the benefit of a limited manufacturer’s warranty. Details of the warranty
applicable to this product and its terms can be found at www.petsafe.net and/or are available
by sending a stamped addressed envelope to PetSafe ® Ltd. Redthorn House, Unit 9, Chorley
West Business Park, Ackhurst Road, Chorley, Lancashire PR7 1NL, United Kingdom.