Care & cleaning, Accessories, Frequently asked questions – Petsafe Pawz Away Deluxe Spray Deterrent User Manual

Page 8: Troubleshooting

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Care & Cleaning

Turn off the Pawz Away

Deluxe Spray Deterrent. Use a cloth and mild soapy water to wipe the

unit, paying close attention to cleaning the spray nozzle. Do not fully submerse the Pawz Away

Deluxe Spray Deterrent in water. It is recommended that the unit be cleaned about every other
month to prevent clogging. The need for cleaning will depend on usage.

____________________________________________________________________

Accessories

To purchase additional accessories for
your PetSafe

®

Pawz Away

Deluxe Spray

Deterrent, contact the Customer Care
Centre or visit our website at www.petsafe.
net to locate a retailer near you.

Component

Part Number

Battery Door

RFA-375

Refill Can - Unscented

PAC19-11883

Refill Can - Citronella

PAC19-12069

Refill Can - Lemon

RFA-164-19

9V Battery

PAC11-12067

Frequently Asked Questions

Will the Pawz Away

Deluxe

Spray Deterrent work for my
dogs or cats?

The Pawz Away

Deluxe Spray Deterrent is safe and effective

for all breeds and sizes of dogs and cats.

Is the spray safe and humane? While the spray is unpleasant, it is harmless to your pet.

Troubleshooting

The Pawz Away

Deluxe

Spray Deterrent does not
spray.

• Ensure that the battery is properly installed.
• Replace the battery.
• Clean the spray nozzle.
• Refill the Unscented Spray.
• If the Pawz Away

Deluxe Spray Deterrent still does not

respond, contact the Customer Care Centre.

When I try to refi ll the
Unscented Spray, the
spray leaks out around
the Spray Nozzle.

• Place the Pawz Away

Deluxe Spray Deterrent on a hard

surface, such as a kitchen work surface.

• Hold the Unscented Spray can upright. If it is held at an

angle, it will not create a good seal.

• Press firmly on the Unscented Spray can to create a good seal.
• If the spray continues to leak, contact the Customer

Care Centre.

The Spray Nozzle has a build
up of Unscented Spray around
the nozzle.

• Gently clean around the spray nozzle with a warm soapy cloth.

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