Xtreme Fitness Band 40401 - Manual (Page 8)

Trouble Shooting
For more help
xtremecables.net/xfitsupport.aspx 877-536-8766 [email protected]
My device is still not syncing
Update your iOS or Android software to the latest version. If the problem still persists
uninstall the app and re-install it. You can also try to recharge your band and then try
syncing again. As a last resort use small paper clip to hold down the tiny button on the
bottom of the band for a few seconds to reset the band.
My phone syncs but it does not show any new activity data.
Check to see if your band was in sleep tracking mode. To do this, tap the sleep button. If
the light blinks green you are in sleep mode. To disable sleep mode, hold down the sleep
button until the green light flashes off, then let go.
My band is not working anymore and the lights do not light up.
Try charging your band for a few hours.
Only sync the band with one device. Data will not sync between devices.
Note: The wristband is not water proof, only plash proof. Do not submerge under water.