Cuisinart WCH-850 - Manual (Page 8)


WARRANTY
LIMITED THREE-YEAR
WARRANTY
This warranty is available to consumers only.
You are a consumer if you own a Cuisinart
®
Countertop Filtration System that
was purchased at retail for personal, family or
household use. Except as otherwise required
under applicable law, this warranty is not available
to retailers or other commercial purchasers or
owners.
We warrant that your Cuisinart
®
Countertop Filtration System will be free of
defects in materials and workmanship under
normal home use for 3 years from the date of
original purchase.
We suggest you complete and return the
enclosed product registration card promptly
to facilitate verification of the date of original
purchase. However, return of the product
registration card does not eliminate the need for
the consumer to maintain the original proof of
purchase in order to obtain the warranty benefits.
In the event that you do not have proof of
purchase date, the purchase date for purposes of
this warranty will be the date of manufacture.
If your Cuisinart
® Countertop
Filtration System should prove to be defective
within the warranty period, we will repair it, or if
we think necessary, replace it.
To obtain warranty service, simply call our toll-free
number 1-800-726-0190 for additional information
from our Customer Service Representatives, or
send the defective product to Customer Service at:
Cuisinart
150 Milford Road
East Windsor, NJ 08520.
To facilitate the speed and accuracy of your
return, please enclose $10.00 for shipping and
handling of the product.
Please pay by check or money order (California
residents need only supply proof of purchase
and should call 1-800-726-0190 for shipping
instructions).
NOTE: For added protection and secure handling
of any Cuisinart
® product that is being returned,
we recommend you use a traceable, insured
delivery service. Cuisinart cannot be held
responsible for in-transit damage or for packages
that are not delivered to us. Lost and/or damaged
products are not covered under warranty. Please
be sure to include your return address, daytime
phone number, description of the product defect,
product model number (located on bottom of
product), original date of purchase, and any other
information pertinent to the product’s return.
Your Cuisinart
® Countertop
Filtration System has been manufactured to the
strictest specifications and has been designed
for use with the authorized accessories and
replacement parts.
This warranty expressly excludes any defects or
damages caused by accessories, replacement
parts, or repair service other than those that have
been authorized by Cuisinart.
This warranty does not cover any damage caused
by accident, misuse, shipment or other ordinary
household use.
This warranty excludes all incidental or
consequential damages. Some states do
not allow the exclusion or limitation of these
damages, so they may not apply to you.
CALIFORNIA RESIDENTS ONLY
California law provides that for In-Warranty
Service, California residents have the option of
returning a nonconforming product (A) to the
store where it was purchased or (B) to another
retail store which sells Cuisinart products of the
same type.
The retail store shall then, at its discretion, either
repair the product, refer the consumer to an
independent repair facility, replace the product,
or refund the purchase price less the amount
directly attributable to the consumer’s prior usage
of the product. If the above two options do not
result in the appropriate relief to the consumer,
the consumer may then take the product to an
independent repair facility if service or repair
can be economically accomplished. Cuisinart
and not the consumer will be responsible for
the reasonable cost of such service, repair,
replacement, or refund for nonconforming
products under warranty.
California residents may also, according to their
preference, return nonconforming products
directly to Cuisinart for repair, or if necessary,
replacement, by calling our Consumer Service
Center toll-free at 1-800-726-0190.
Cuisinart will be responsible for the cost of the
repair, replacement, and shipping and handling for
such products under warranty.
BEFORE RETURNING YOUR CUISINART
®
PRODUCT
If you are experiencing problems with your
Cuisinart
® product, we suggest that you call
our Cuisinart ® Service Center at 1-800-726-
0190 before returning the product serviced. If
servicing is needed, a Representative can
confirm whether the product is under warranty
and direct you to the nearest service location.
Important: If the nonconforming product is to
be serviced by someone other than Cuisinart’s
Authorized Service Center, please remind the
servicer to call our Consumer Service Center at
1-800-726-0190 to ensure that the problem is
properly diagnosed, the product is serviced
with the correct parts, and the product is still
under warranty.