Troubleshooting and frequently asked questions – Rane SL 1 Manual 2.44 (3M) User Manual
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RANE SL1 FOR SERATO SCRATCH LIVE • OPERATOR’S MANUAL 2.4.4
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I have pink files which don’t play.
Scratch Live thinks these files are missing.
You can use the Relocate Lost Files
feature in the Offline player to re-associate
these with their new location. To do this
you can either: drag the file itself from
Finder/Windows explorer onto the button
to relocate an individual file, drag an entire
folder onto this button, or press the button
(this will search all connected drives for all
the missing files in your library).
Scratch Live freaks out when I use the
master tempo (key correction) function
on my CD player.
Scratch Live interprets the signal coming
out of the CD player, and uses this
information to control the play back of
the files on your computer. Any audio
processing performed on the signal before
it reaches the hardware interface, such
as key correction, will scramble the signal
making it illegible to Scratch Live. Key
correction is available in Scratch Live
software.
I want to backup my library and crates
or move them to another machine, so
where are they stored?
Your database and crates are stored in
the folder Home\Music\_Serato_ on a
Mac, and My Documents\My Music\_
Serato_ in Windows XP, and Libraries\
Music\_Serato_ in Windows 7. If your
library contains tracks that are stored on
a drive other than your boot drive, a folder
called _Serato_ will be created in the root
of that drive, and a separate database will
be made in this folder. If it is a removable
drive, the tracks will only appear in your
library when the drive is connected.
See
“Scratch Live Backup” on page 27.
What are the best cartridges to use
with Scratch Live?
We recommend the Ortofon | Serato
S-120 cartridges for use with Scratch
Live. These employ revolutionary new
cantilever suspension, which delivers high
output volume, unrivaled tracking ability
and low record wear.
NOTE: To keep up with the latest tips,
visit the Official Scratch Live Forum at
Troubleshooting and
Frequently Asked Questions
The audio playback is dropping out /
clicking / popping.
Scratch Live is not getting a clear signal
from the record, or your computer is not
able to process quickly enough. Go to
the setup screen and check the scope
views. When the record is playing, the
circles should be round, and the value in
the bottom right corner should be close to
100%. If this is not the case, you need to
calibrate.
See “Calibrating Scratch Live”
on page 8.
Try increasing the USB audio buffer size
if your computer is close to the minimum
spec.
Clean your needles! This is the most
common cause of audio drop-out.
Because you are playing the same record
over and over, the needles will get dirty
more quickly than usual.
The threshold goes to the far right
when I click the estimate button.
Make sure the needle is on the record
and the record is stopped when you click
estimate. If the slider goes hard right
and stays there, you most likely have an
earthing problem with your turntables/
mixer. If you cannot eliminate this
problem, use REL mode over ABS mode.
Scratch Live makes a strange digital
noise EVEN when no track is playing.
Scratch Live is interpreting background
noise as record movement. Go to the
Setup screen and move the threshold
slider (left of the Estimate button) to
the right until the noise stops.
See
“Calibrating Scratch Live” on page 8.
The tracks are playing backwards!
The inputs (from the turntables or CD
players) are the wrong way around. Try
swapping red and white wires at one end.
The first time I play a new track, it
takes a while to load.
Scratch Live has to read the entire file and
create a file index (overview) the first time
it is loaded. This may take a few seconds
for longer files. After the first load, it
should load instantly.
I can’t get the Scope View to show nice
clean circles.
Select Phono as the audio input level in
the setup screen if you are using vinyl.
Check your needles and make sure
they are clean. If the circles look fuzzy,
try cleaning your control record. If the
Scope View shows a line instead of a
circle, Scratch Live is only receiving a
signal from one channel — check all your
cables, and the connection between your
cartridges and the tone arm. You can
order replacement control records from
your local distributor or the online store at
e in the USA.
I have a particular MP3 that won’t play /
plays badly / takes a long time to load /
crashes the program
The file may be damaged, and may need
to be deleted from your library. Please go
support team that you have a bad file.
By reporting damaged or corrupt files,
you will help the developers to improve
Scratch Live’s ability to play damaged
MP3 files in the future.
I have cue burn at the beginning of my
control record, does that mean I need
to replace it?
No, use the track start offset function (in
the setup screen) to move the point at
which tracks begin to a position further
into the vinyl.