V.I.O. Adventure Cam User Manual

Page 24

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Table of Contents

Welcome

Products

How To

Support

Notes

Support: Warranty/Returns

Support: Warranty/Returns

Within 30 days of purchase, you may return any item purchased from V.I.O. for any reason for a
refund, exchange, or credit towards another V.I.O. purchase. The returned items must be in
original condition and packaging.

If parts are to be returned to V.I.O. due to Buyer error, Buyer may be subjected to a 15%
restocking fee. If parts are to be returned to V.I.O. and merchandise is damaged or returned in
non-resalable condition, Buyer may be subjected to 15-100% restocking fee. Including failure to
return accessories and/or owner's manuals. No exceptions. This includes duplicate shipments,
refused/unclaimed shipments, etc., items ordered by mistake, not shipped, not fitting application,
unsuitability for particular application or design. No refunds on lenses, special or custom orders.

30-Day Return

30-Day Return

V.I.O. warrants all merchandise against defects in material or workmanship for one year from date
of purchase unless otherwise specified. The V.I.O. warranty is limited to the replacement or repair
of the defective item at no charge if we determine such item to be defective. This warranty shall
not apply to any item subject to misuse including static discharge, failure by Buyer to follow
instructions, product modification, ordinary wear and tear, negligent or improper operation, or
which has been installed or soldered or altered during assembly or use and is not capable of being
tested or resold. Modification, repair, or attempted repair by anyone other than V.I.O. without the
written permission of V.I.O. will void this limited warranty. Warranty is also voided on any
product that is found to have an altered or tampered with serial number.

Defective items must be shipped prepaid. V.I.O. will ship the return or replacement item to the
customer using UPS Ground services. If the customer shipped the item to V.I.O. using express
services, V.I.O. will match the level of service for the return. If the customer did not use express
shipping, but wishes to have the item express shipped to them, V.I.O. will charge the customer for
the upgraded shipping charges.

Warranty

Warranty

If your camera does not qualify for warranty due to:
• outside of one-year time frame
• failure not considered a defect by V.I.O.
• camera was not manufactured by V.I.O.
Return your camera to Viosport and we will offer you a 15% discount on the purchase of a new
V.I.O. Adventure Cam.

Lifetime Return

Lifetime Return

23 | Support

Welcome: A note from our President

Lithium Ion Battery

LUX

MD4 Extension

Mini DV (Digital Video)

Mount

Neutral Density Filter

NTSC (National Television Standards Committee)

PAL (Phase Alternation Line)

Sony Proprietary Cable

VCR/VTR mode

POV

RCA

Resolution

Products: Adventure Cam

3

Support: Glossary

Lens

12v (12 Volts)

A / V Input (Audio/Video)

AC (Alternating Current)

Adventure Cam

Camcorder

CCD (Charge Coupled Device)

Composite

DC (Direct Current)

Field of View

LANC (Lan-cee)

3.5mm Mini Plug

Products: Adventure Cam H2O

Products: S.C.O.U.T. Cam

Products: Adventure Cam II

Products: Mounts

Products: Power Sources

Products: Plug Types

Support: Cam Comparison

Support: Mounting Tips

Products: Lens and Filter Tool Kit

Products: Neutral Density Filters

Products: Lenses

How To: Change the Lenses

How To: Connect Cable to Cam

How To: General Connections

How To: Change the Neutral Density Filters

How To: Connect Cam to Television

How To: Connect Cam to Recording Device

How To: Connect LANC to Recording Device

How To: Connect Cam to Power Source

Viosport Cigarette Lighter

How To: Connect Cam to Power Source

Viosport Battery Holder

Viosport Rechargeable Battery Pack

Support: Customer Service

E-mail

Phone

Postal Mail

Welcome: Cam Care & Safety Precautions

Viosport 12v Rechargeable Battery Pack

Viosport Helmet Cam

How To: Focus the Lens

Support: Toubleshooting

Support: Videography Tips

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