Product service and optional accessories – Cobra Electronics 14BAND XRS 950 User Manual

Page 15

Advertising
background image

Product Service and

Optional Accessories

24 English

Intro

Operation

Customer

Assistance

Warranty

Notice

Main Icons

Secondary Icons

Customer Assistance

Product Service

(continued)

If Cobra asks that the product be sent to its factory, the following must be

furnished to have the product serviced and returned:
1. Send the complete unit, including power cord. (It is not necessary

to include the mounting bracket.)

2. For warranty repair, enclose some form of proof-of-purchase, such as

a photocopy or carbon copy of a sales receipt. If you send the original

receipt, it cannot be returned.

3. Enclose a typed or clearly written description of the problem you are having

with your unit, plus the name and address where you want the unit returned.

4. Pack the unit securely to prevent damage during transit. If possible,

use the original packing materials.

5. Ship prepaid and insured using a traceable carrier such as United Parcel

Service (UPS), Federal Express or Priority mail with delivery confirmation.

Ship to: Cobra Factory Service, Cobra Electronics Corporation, 6500 West

Cortland Street, Chicago, IL 60707 U.S.A.

6. Please allow three to four weeks before contacting us about the status

of your service. Call 773-889-3087 for assistance. If your unit is under

warranty, it will either be repaired or replaced upon receipt, depending

on the model. If your unit is out of warranty, you will receive a letter

informing you of the repair or replacement charge.

Optional Accessories

You can find quality Cobra products and accessories at your local

Cobra dealer, or in the U.S.A., you can order directly from Cobra.

See ordering info on page 25.

Windshield

Mounting Bracket

Includes suction cups
Item # 545-159-N-001

Straight 12V DC

Power Cord

Includes plug

and fuse
Item # 420-030-N-001

Coiled 12V DC

Power Cord

Includes plug

and fuse
Item # 420-026-N-001

Dual Port

Power Adapter

Includes adjustable

plug (up to 90˚)

and fuse
Item # CLP-2B

XRS950_MANL.indd 24

1/12/10 8:42 AM

Advertising