Video is not playing smoothly – Warpia SWP120A Installation Manual & Troubleshooting Guide User Manual

Page 66

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StreamHD Installation Guide

66

Symptom:

No image is displayed by the remote screen (external display).

Solution:

Check to see that the video cable between the Base Adapter and the display
screen is connected properly and securely.

Ensure that you have selected the correct input source in the display screen/TV
controls (e.g. HDMI, Line In, and Digital Input).

Check to see that the power supply to the display screen is connected properly.

Make sure that the Screen Resolution that is set on the PC is supported by the
external display.

Please refer to

Configuring the Display

.

Video is not playing smoothly

Problem/Question:

I see dropped frames and/or audio/video disconnects during movie play.

Answer:

There are few things which can cause it:

1. PC which is not powerful enough (CPU usage is seen in the task manager

tool to be 80-100%). See

Minimum System Requirements

.

2. Changing screen resolution to 720p (instead of 1080p). Choose 1280×720 as

described in

Configuring the Display

.

3. For watching video, it is recommended to put the Wireless Laptop to Home

Theatre adapter into Extend Mode. Refer to

configuring the display > In

Windows XP/Vista via the Display Icon Context Menu

or

Configuring the

display > In Windows 7

.

4. When viewing streaming video from the internet, especially in Full Screen

Mode, it is highly advisable to optimize the signal by disabling the hardware
acceleration. For issues related to streaming from the Internet, refer to

Internet Video

.

5. No line of sight between the laptop and the base which causes slight

degradation in throughput and can cause such issues. Try to improve line of
sight between the TV and laptop and see if it helps.

6. The laptop is too far away from the base, causing a drop in throughput. Try to

get closer to the TV and see if this helps.

7. When Using Windows Vista or Windows 7 and watching videos you should

enable the 'Optimize for Video' mode using the DisplayLink manager icon in
the task bar. for more info Refer to

Optimize for Video Mode

.

8. When using Win7 please use

Aero Desktop Theme

.

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