Limitations, Return policy – CANOGA PERKINS 9119 Rack Mount 100BASE-TX/FX Media Converter User Manual

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Canoga Perkins

9119 Media Converter

Limitations

Canoga Perkins may at its sole discretion modify its Limited Warranty at any time and from time to time.

Other than those expressly stated herein, THERE ARE NO OTHER WARRANTIES OF ANY KIND, EXPRESSED OR
IMPLIED, AND SPECIFICALLY EXCLUDED BUT NOT BY WAY OF LIMITATION, ARE THE IMPLIED WARRANTIES
FOR FITNESS FOR A PARTICULAR PURPOSE AND MERCHANTABILITY. IT IS UNDERSTOOD AND AGREED
CANOGA PERKINS' LIABILITY WHETHER IN CONTRACT, IN TORT, UNDER ANY WARRANTY, IN NEGLIGENCE OR
OTHERWISE SHALL NOT EXCEED THE AMOUNT OF THE PURCHASE PRICE PAID BY THE CUSTOMER AND
UNDER NO CIRCUMSTANCES SHALL CANOGA PERKINS BE LIABLE FOR SPECIAL, INDIRECT, INCIDENTAL OR
CONSEQUENTIAL DAMAGES. THE PRICE STATED FOR THE EQUIPMENT IS A CONSIDERATION IN LIMITING
CANOGA PERKINS' LIABILITY. NO ACTION, REGARDLESS OF FORM, ARISING OUT OF THE TRANSACTIONS OF
THIS AGREEMENT MAY BE BROUGHT BY CUSTOMER MORE THAN ONE YEAR AFTER THE CAUSE OF THE
ACTION HAS ACCRUED. CANOGA PERKINS' MAXIMUM LIABILITY SHALL NOT EXCEED AND CUSTOMER'S
REMEDY IS LIMITED TO EITHER (i) REPAIR OR REPLACEMENT OF THE DEFECTIVE PART OF PRODUCT, OR AT
CANOGA PERKINS' OPTION (ii) RETURN OF THE PRODUCT AND REFUND OF THE PURCHASE PRICE, AND SUCH
REMEDY SHALL BE CUSTOMER'S ENTIRE AND EXCLUSIVE REMEDY. AUTHORIZED RESELLERS ARE NOT
AUTHORIZED TO EXTEND ANY DIFFERENT WARRANTY ON CANOGA PERKINS' BEHALF.

Return Policy

Customer must obtain an RMA (Return Material Authorization) number from the Canoga Perkins Customer Service
Department before returning a product for service or repair.

Canoga Perkins' technical support department can be reached through any of the following means:

Telephone: 818-718-6300
Fax: 818-718-6312
E-Mail: [email protected]

If the warranty for a power supply, fan, optics, consumable or software has expired, customer must provide the Canoga
Perkins Customer Service Representative with a Purchase Order to authorize the repair.

Send the defective product postage and insurance prepaid to the address provided to you by Canoga Perkins' technical
support representative. Failure to properly protect the product during shipping may void this warranty. The return
authorization number must be written on the outside of the carton to ensure its acceptance.

The customer must pay for the non-compliant product(s) return transportation costs to Canoga Perkins for evaluation of
said product(s) for repair or replacement. Canoga Perkins will pay for the shipping of the repaired or replaced in-warranty
product(s) back to the customer (any and all customs charges, tariffs, or/and taxes are the customer’s responsibility).

Canoga Perkins reserves the right to charge for all testing and shipping incurred, if after testing, a return is classified as
"No Problem Found."

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