Troubleshooting, Symptom possible cause remedy – Panasonic KV-SS25D User Manual

Page 17

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Troubleshooting

If a problem occurs while the unit is being used, first check the following items. If the unit still malfunctions,

switch it OFF, and call service.

Symptom

Possible Cause

Remedy

Power

indicator

does

not

light

when the power switch is turned

ON.

The power plug has come out.

Insert the power plug firmly.

The fuse has blown.

Pull out the power plug, then call

service.

Foreign

matter

is

lodged

in

the

fan, preventing it from rotating.

Scanning

takes

a

long

time

to

start, or does not take place at all.

The fluorescent lamp in the scan­

ner has reached the end of its life.

Call service.

The

ambient

temperature

is

less

than 15°C (59T).

Use the unit in a room where the

ambient

temperature

is

between

15“C and 30‘’C (59T and 86T).

Documents

are

not

fed

while scanning.

Documents

are

not

loaded

cor­

rectly.

Align the front edges of the docu­

ment,

place

them

firmly

against

the document feed slot, then start

scanning.

V

i

::1

j

Various covers are open.

Close the covers firmly.

8v

There is a paper jam.

Remove

the

jammed

paper

(see

page 12).

The rollers are dirty.

Wipe the rollers (see page 13).

Multiple sheet feeding problem

occurs.

The rollers are dirty.

Wipe the rollers (see pages 13

and 14).

Document stops during a scan.

The document is creased or torn,

or has a length of more than legal

or less than 91 X55nmi (3.6X2.2in).

Make a copy of the document on

paper

of

the

specified

size

[be­

tween 91 X 55 mm (3.6x2.2in.) and

Legal] and scan the copy.

Document stops or is not fed

smoothly during a scan.

The rollers are dirty.

Wipe the rollers (see page 13).

The scanned document is blank.

The document to be scanned was

loaded face down (upside down).

Load the document correctly.

The scanned document is com­

pletely blank.

The fluorescent lamp in the scan­

ner has reached the end of its life.

Call service.

Scanned document is skewed.

The

document

guides

were

not

touching the edges of the docu­

ment,

or

the

documents

was

skewed when loaded.

Set

the

document

guides

or

the

document correctly.

Vertical lines appear on the

scanned document.

The

white

reference

plate,

scan­

ning section glass or the rubber

rollers are dirty.

Wipe the dirty part with a clean

cloth (refer to page 13).

The computer cannot connect to

the scanner.

The unit of the same SCSI ID num­

ber is connected to the computer.

Change the SCSI ID number.

When the scanner is connected to

the

SCSI

terminal,

the

terminator

is not connected.

Turn

the

SCSI

terminator

switch

ON, or connect the registrator to

the SCSI connector.

When

the

scanner

is

not

con­

nected

to

the

SCSI

terminal, the

SCSI

terminator

switch

is

turned

ON.

Turn

the

SCSI

terminator

switch

OFF.

The computer cannot recognize to
the scanner.

Turn

the

power

of

the

computer

OFF. Turn the power of the scan­

ner ON, then turn the power of

the computer ON again.

17

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