Troubleshooting guide – Blue Sky SC30 User Manual
Page 11
 
Installation and Operation Manual
10
TROUBLESHOOTING GUIDE
SYMPTOM
PROBABLE CAUSE
ITEMS TO EXAMINE OR CORRECT
Completely dead, 
display blank. 
No battery power. 
 
 
Display mode set to OFF.
Battery disconnected, overly discharged, or connected reverse polarity. Battery 
powers SC30, not PV. Voltage present on the SC30’s battery terminals must be the 
same as actual battery voltage within a few 10
ths
and at least 9 volts.
Press Display Select to select display mode other than OFF.
Unit will not switch to 
Charge ON state. 
No battery power. 
 
 
PV disconnected or low in voltage. 
 
PV reverse polarity.
Microprocessor lockup.
Over temperature shutdown.
Battery disconnected, overly discharged, or connected reverse polarity. Battery 
powers SC30, not PV. Voltage present on the SC30’s battery terminals must be the 
same as actual battery voltage within a few 10
ths
and at least 9 volts.
PV voltage when connected to the SC30 must be at least 0.3V greater than battery 
voltage for SC30 to switch to Charge On State. 
Reverse PV will heat front panel & force all display segments & LED’s ON.
Momentarily remove all power (battery & PV) to re-boot.
Normal operation will resume when the SC30 cools down.
Unit will not stay in a 
Charge ON state. 
Low and changing sun intensity.
PV- connected to BAT- external to 
controller. 
Normal operation.
PV- & BAT- must be separate for proper operation. External connection prevents 
proper operation of current measurement system. 
Charge status 
indicator ON but no 
output charge 
current. 
Battery voltage greater than charge 
voltage setpoint. 
 
Battery voltage too low.
Poor connection to the battery. 
 
PV- connected to BAT- external to 
controller. 
Normal operation. Output is off due to high battery voltage which may be caused by 
other charging systems, or immediately following a switch to Float before battery 
voltage dropped and settled. 
Battery voltage must be at least 9 volts for the SC30 to operate.
Voltage present on the SC30’s battery terminals must be the same as actual battery 
voltage within a few 10
ths
. Examine connections and fuse & fuse holder.
PV- & BAT- must be separate for proper operation. External connection prevents 
proper operation of current measurement system. 
Charge OFF at high 
ambient temperature. 
System temporarily shuts down due to 
high internal temperature. 
Improve ventilation or reduce PV power.
Charge current is 
lower than expected. 
Battery is highly charged. 
 
 
User expectations too high. 
 
 
Worn out or very dissimilar PV 
modules 
Low sun intensity
PV- connected to BAT- external to 
controller. 
Normal operation. Current is intentionally reduced in Absorption & Float to control 
battery voltage at setpoint. Maximum available charge current will only be seen when 
the SC30 is in Bulk. 
Even though the PV’s may be in full sun, clean, and with zero shading it is common to 
only see about 75 – 80% of total PV I
MP
. Note that the smallest amount of shade can
cause a large reduction in charge current.
Replace, or use as is. 
 
Atmospheric haze, PV’s dirty or shaded, sun low on horizon, etc.
PV- & BAT- must be separate for proper operation. External connection prevents 
proper operation of current measurement system. 
System appears to 
operate OK, but will 
not switch between 
Bulk, Absorption & 
Float. 
 
Not set for 3-stage charge.
Will not switch out of Bulk and into 
Absorption or Float. 
 
 
Will not switch from Absorption to 
Float. 
 
Confirm Float voltage setpoint is not set to OFF.
Available net charge current cannot bring battery voltage up to the desired charge 
voltage setpoint. Battery may be too large, PV power too low, and/or loads too high. 
PV’s should produce at least 3 amps per 100 amp-hours of battery –and– daily PV 
amp-hours produced must be greater than daily load amp-hours consumed. 
Battery not fully charged. Unit will not switch to Float until SC30 remains in Absorption 
continuously for the Absorption Charge Time period. 
Periodic load pulls battery voltage low causing SC30 to re-enter Bulk resetting the 
Absorption Charge Timer. Consider using a shorter Absorption Charge Time setting. 
Temperature 
compensation of 
charge voltage does 
do not work. 
Temperature sensor missing.
Wrong temperature sensor.
Temperature sensor failed or installed 
reverse polarity. 
Install battery temperature sensor BSE p/n 930-0022-20.
Use only BSE battery temperature sensor p/n 930-0022-20.
If sensor is open, short, reverse polarity or missing SC30 will operate as if battery 
temperature is 25
°C. Proper sensor voltage when excited by the SC30 will read
approximately 2.98V at 25
°C, changing at +10mV/°C.