7q & a – COP-USA CM260IR-IP User Manual

Page 37

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Page 33

2 Mega Pixel IP Camera User Manual

7

Q & A

Q: How to find my password if I forget it?
A

˖Reset the device to the default factory settings.

Default IP: 192.168.226.201
User name: admin
Password: 123456

Q

˖

˖Fail to connect devices through IE browser, why?

A: Network doesn’t connect well. Please check the connection and make sure it connected
well.
B: IP is not available. Reset the valid IP.
C: Web port number has been revised: contact administrator to get the correct port number.
D: Exclude the above reasons. Recover default setting by IP-Tool.
Note: Default IP: 192.168.226.201

ˈmask number: 255.255.255.0


Q

˖IP tool cannot search devices, why?

A

˖It may be caused by the anti-virus software in your computer. Please exit it and try to

search device again.

Q

˖IE cannot download ActiveX control. How can I do?

a. IE browser blocks ActiveX. Please do setup following below.
ķ Open IE browser. Click Tools-----Internet Options….

ĸ Select Security------Custom Level….
Ĺ Enable all the sub options under “ActiveX controls and plug-ins”.

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