Case management updates – Kofax TotalAgility User Manual

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Similarly, you could also build a solution to return multiple entity instances.
The search returns all the entity instances matching the search criteria along
with their key fields and entity instance IDs.

Case Management Updates

You can now:

^

Send emails from the Case Inbox - enabling you to detail case related
information to participants.

To facilitate auditing, details of the email such as the sender, recipient, body
etc., are displayed as a note associated with the case.

^

Case Close Event: you can now manage what happens to associated jobs
when a case is closed. You can select to either:

ƒ

Terminate: if the case is terminated before associated jobs are complete,
the status of all the associated jobs will change to Terminated.

ƒ

Leave: leaves all associated jobs of this case definition running. If the
case is completed before the associated jobs are complete, the status of
the case will change to Awaiting Completion.

TotalAgility™ 15 Contents

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