Preface, Related documentation, Training – Kofax Export Connector 1.0.0 User Manual

Page 5: Getting help for kofax products

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Kofax Export Connector 1.0.0 for Box Administrator's Guide

5

Preface

This guide includes the information you need to successfully install Kofax Export Connector

for Box and set it up for use with Kofax Capture or Kofax Express.

Related Documentation

In addition to this guide, the documentation for Kofax Export Connector for Box includes the

following:
Help for Kofax Export Connector for Box

Provides online assistance for users who are responsible for configuring the export

connector.

Training

Kofax offers both classroom and computer-based training that will help you make the most of

your Kofax solution. Visit the Kofax Web site at

www.kofax.com

for complete details about

the available training options and schedules.

Getting Help for Kofax Products

Kofax regularly updates the Kofax Support site with the latest information about Kofax

products.

To access some resources, you must have a valid Support Agreement with an authorized

Kofax Reseller/Partner or with Kofax directly.

Use the tools that Kofax provides for researching and identifying issues. For example, use the

Kofax Support site to search for answers about messages, keywords, and product issues. To

access the Kofax Support page, go to

www.kofax.com/support

.

The Kofax Support page provides:
▪ Product information and release news

Click a product family, select a product, and select a version number.

▪ Downloadable product documentation

Click a product family, select a product, and click Documentation.

▪ Access to product knowledge bases

Click Knowledge Base.

▪ Access to the Kofax Customer Portal (for eligible customers)

Click Account Management and log in.
To optimize your use of the portal, go to the Kofax Customer Portal login page and click

the link to open the Guide to the Kofax Support Portal. This guide describes how to access

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