AltiGen MAXCS 7.5 CDR - Manual (Page 25)

Using CDR Search
CDR Manual 21
Using CDR Search
• Exact—retrieves records that exactly match the field value entered
• Like—retrieves records that begin with the field value entered
• Pat—retrieves records that contain the field value in any part of the
DNIS/Project/Acct Code digits.
5. Select to Sort by:
• Date/Time—sorts day-by-day (or hour-by-hour if you select Today
as the time range for the search).
• Extension—sorts by extension.
• Trunk—sorts by trunk.
• N/A—search without sorting, retrieves total number of records.
Note: For faster searching, using N/A to sort records is
recommended.
(For example, when you search for Connected Calls, the time range
as “Today,” and sorting by N/A, CDR will retrieve the total number
of connected calls for “today.”
Note:
If the time range for the search is less than 1 day, and Date/Time is
selected for Sort by, CDR will list records hourly. If time range for
the search is longer than 1 day, and Date/Time is selected for Sort
by, CDR will list records daily.
6. Click Search. During the search, a progress window opens.
.
To cancel the search, click Cancel.
7. Search results appear in the Summary window. Refer to “Search
Results” for details on working with search results.