AltiGen MAXCS 7.0 VRManager - Manual (Page 5)

VRManager Manual 1
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H A P T E R
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Installing VRManager
VRManager performs recorded file management — indexing, converting,
tracking, playback, reporting, and other critical functions for call center
customers who would like to keep recorded files for administrative, legal, or
quality assurance purposes.
Requirements
Install VRManager on a different system than the one on which the MAXCS
ACC/ACM server is installed.
If you are upgrading, you can upgrade from VRManager Release 6.5
Update 1.
VRManager Server Requirements
VRManager Server must meet the following requirements. Installation
requires 1GB of available hard drive disk space; however, more space is
required for CDR storage.
Operating Systems supported:
• Windows Server 2003 SP3
• Windows Server 2008 SP2 (32-bit)
• Windows Server 2008 R2 SP1 (64-bit)
Server System requirements:
• A standalone system
• 2GHz Pentium IV or faster
• 40GB available hard drive disk space
• 1GB RAM
• A VRManager License must be installed at the MAXCS ACC/ACM
system. (You can verify the licenses when you run MaxAdministrator by
selecting License > License Information.)
• MAXCS ACC or ACM, release 7.0
• IDE RAID 0-1 (minimum) hard drive
• NIC
• Microsoft Internet Explorer 6.0 or later.