Cuisinart BFP-10 Series - Manual (Page 13)

13
WARRANTY
LIMITED THREE-YEAR WARRANTY
This warranty is available to consumers only. You are a consumer if you own
a Cuisinart
® PowerBlend Duet ® Blender/Food Processor that was purchased
at retail for personal, family or household use. Except as otherwise required
under applicable law, this warranty is not available to retailers or other
commercial purchasers or owners.
We warrant that your Cuisinart ® PowerBlend Duet ® Blender/Food Processor
will be free of defects in materials and workmanship under normal home use
for 3 years from the date of original purchase.
We recommend that you visit our website, www.cuisinart.com for a fast,
efficient way to complete your product registration. However, product
registration does not eliminate the need for the consumer to maintain the
original proof of purchase in order to obtain the warranty benefits. In the event
that you do not have proof of purchase date, the purchase date for purposes
of this warranty will be the date of manufacture.
If your Cuisinart ® PowerBlend Duet ® Blender/Food Processor should prove
to be defective within the warranty period, we will repair it, or if we think
necessary, replace it. To obtain warranty service, simply call our toll-free
number 1-800-726-0190 for additional information from our Customer Service
Representatives, or send the defective product to Customer Service at
Cuisinart, 7811 North Glen Harbor Blvd., Glendale, AZ 85307.
To facilitate the speed and accuracy of your return, please enclose $10.00 for
shipping and handling of the product.
Please pay by check or money order (California residents need only supply
proof of purchase and should call 1-800-726-0190 for shipping instructions).
NOTE: For added protection and secure handling of any Cuisinart ® product
that is being returned, we recommend you use a traceable, insured delivery
service. Cuisinart cannot be held responsible for in-transit damage or for
packages that are not delivered to us. Lost and/or damaged products are
not covered under warranty. Please be sure to include your return address,
daytime phone number, description of the product defect, product model
number (located on bottom of product), original date of purchase, and any
other information pertinent to the product’s return.
CALIFORNIA RESIDENTS ONLY:
California law provides that for In-Warranty Service, California residents have
the option of returning a nonconforming product (A) to the store where it was
purchased or (B) to another retail store which sells Cuisinart products of the
same type.
The retail store shall then, at its discretion, either repair the product, refer the
consumer to an independent repair facility, replace the product, or refund
the purchase price less the amount directly attributable to the consumer’s
prior usage of the product. If the above two options do not result in the
appropriate relief to the consumer, the consumer may then take the product
to an independent repair facility if service or repair can be economically
accomplished. Cuisinart and not the consumer will be responsible for
the reasonable cost of such service, repair, replacement, or refund for
nonconforming products under warranty.
California residents may also, according to their preference, return
nonconforming products directly to Cuisinart for repair, or if necessary,
replacement, by calling our Consumer Service Center toll-free at
1-800-726-0190.
Cuisinart will be responsible for the cost of the repair, replacement, and
shipping and handling for such products under warranty.
BEFORE RETURNING YOUR CUISINART ® PRODUCT
If you are experiencing problems with your Cuisinart ® product, we suggest that
you call our Cuisinart ® Service Center at 1-800-726-0190 before returning the
product serviced. If servicing is needed, a Representative can confirm whether
the product is under warranty and direct you to the nearest service location.
Your Cuisinart® PowerBlend Duet ® Blender/Food Processor has been
manufactured to the strictest specifications and has been designed for use
only in 120 volt outlets and only with authorized accessories and replacement
parts. This warranty expressly excludes any defects or damages caused by
attempted use of this unit with a converter, as well as use with accessories,
replacement parts or repair service other than those authorized by Cuisinart.
This warranty does not cover any damage caused by accident, misuse,
shipment or other than ordinary household use. This warranty excludes all
incidental or consequential damages. Some states do not allow the exclusion
or limitation of these damages, so these exclusions may not apply to you. You
may also have other rights, which vary from state to state.
Important: If the nonconforming product is to be serviced by someone other
than Cuisinart’s Authorized Service Center, please remind the servicer to call
our Consumer Service Center at 1-800-726-0190 to ensure that the problem
is properly diagnosed, the product is serviced with the correct parts, and the
product is still under warranty.